TikTok , Počet recenzí: 18 210

It was easy to set up but then my ID which was approved suddenly became unapproved & the Jumio verification software did not work. Hence my shop is now in limbo & the verification app is just spinning around.

On trying to submit a bad review a new app called Athena opened up requiring registration. What is that about??

I would give 0 stars if I could. It caused a tik tok javascript pixel sandbox error on my site that I cannot for the life of me get rid of. Tik tok is ABSOLUTELY NO HELP. They dont care at all. I have contacted every department possible and NO ONE will help. Terrible customer service- Do yourself a favor and avoid this app - worst mistake I ever made

This is shit the method payment is so bad , support same thing never ever answer you.

horrible work flow in putting on new products

I've been trying to sync my Shopify store to TikTok for over 5 months now. TikTok Support leaves a lot to be desired, and they don't seem to care if the issue gets resolved or not. They don't reply to tickets and just close them out instead of fixing the issues.

This app worked fine for the most part last year. Now since the update at the end of the year (2023) it is completely broken. The sync is broken. This app is now worthless and causing more stress than it is worth.

Doesn't sync correctly - heavy discounts - set up buyer shipping cost - they give free shipping regardless of your settings. Lost more money than it's worth. Just sold an item listed for$9.99 plus $5 shipping - Tiktok sold for $5.99 and free shipping!!!! wtf are you kidding me - no thanks

Products have been pending for ages, no ability to create a camping outside my region but if I sell products outside my region???
Non-friendly app...

Registration takes too long and has bugs at every step. Moreover, customer support is not responsive. I'm talking about 30 days waiting without answer or progress.

I recently initiated two TikTok ads with a budget of $30 each on my new Shopify account. However, I've noticed unauthorized charges on my credit card with differing invoices. This situation is unacceptable and raises ethical concerns. I kindly request a refund for all fees except the approved $60 total.
The ads, aimed at testing two products with a $30 budget each, have concluded. But the charges keeps coming for no reason.