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I had an error where I couldn't add it to my cart, but I sent a message to support and it was resolved in just a few minutes.
I think this is great customer support. Thank you.
Ken helped me and had everything worked out in just a few moments! I have used this app multiple times and it always works great. Thanks!
I experienced a hiccup with this app when updating the theme version of our site. I sent a message in to support and and was helped immediately!! Quick resolution...they didn't just tell me what to do with troubleshoot instructions like other apps but rater they made fix themselves while they were in my site assessing the issue. That made the world of difference:) I even bounced back a custom question I thought had no chance of getting an adjustment now and yep...they took care of that too. Would definitely recommend based on their excellent support!
After trying various solutions for our shop's pre-orders, we decided to use Timesact Preorder app.
We have now been using it for more than 1 year.
There are various options that can be configured for your needs, from the look of the badges to the payment functions.
We can easily and quickly upload many products and offer them to customers however we want.
And at the moment you can test it fully functional at no cost. Their support is working, fast and effective.
Yes, we are satisfied.
Thank you ^_^
Great app and super helpful staff - I had a customised product page that they got everything working in super quick time - Thanks MARIE!!!
Fantastic App with Exceptional Customer Support!
I’ve been using the Preorder Notify Me Pre‑Order T app for over a year now, and I couldn’t be happier with how it performs. It’s incredibly user-friendly and has been a game-changer for managing preorders on my store.
What really stands out is their amazing customer service. Every time I’ve had a question or needed assistance, their team has been quick to respond and resolve the issue right away. Their support is top-notch, and it makes all the difference when running a business.
Highly recommend this app to anyone looking for a reliable preorder solution with excellent customer support!
We are having a great experience with Timesact. We were in an emergency inventory situation where our product was going to be out of stock for about a week because of sourcing issues.
We installed the app and had a couple of questions not long after installing. Rommel and Princess answered our questions within minutes of our asking.
We didn't lose any sales and actually had larger sales with our preorders that we were able to fill within the week.
We strongly recommend Timesact for your preorder/out of stock needs.
The support is timely and they are a great fit for our business.
Thank you so much for assisting so efficiently and painlessly!!!
It was lovely to have such good help :)
The service of help on this app is awesome!
Super fast support. Always helps quickly via chat and email and gets to the solution. This is important for me, especially because Shopify is constantly changing and you need support - which I get here.
Thanks to the team :)
Your customer support rep (Princess) was very friendly and helpful.