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Probably the best experience I have ever had with support for an app. The onboarding session was extremely helpful and it was so much easier to understand everything with being able to actually talk to the representative rather than to type in chat or emails. Great company with a great product!
App works great so far, and support has been very attentive and helpful as well! Would recommend for pre-orders
Great app, support is amazing. Anytime we need something they are always there to help. Recommend it 100%
Awesome support! Had a really small issue with the pre-order button in our custom theme and the support team had it all sorted in no time. Great app!
great app! they help me when i need it even on sundays!
I searched and installed so many pre-order apps (literally almost every single pre-order app on Shopify lol)
Among all the apps, why did I choose Timesact? 2 reasons.
1. So easy to use. Even I could set up that means everyone can install and st up.
2. Customer Support is just AMAZING!! While I was waiting for the responses from all the other app companies, Timesact is the ONLY ONE that responded immediately and resolved all the problems.
They even fixed the problems I caused since I installed many apps randomly and that caused the problems for the Timesact app to work properly. They fixed it quickly and it is now working perfectly. I would say "Just try this app and don't waste your time looking for another app." This is my honest review!
Thank you for the amazing review! I'm glad we were able to help you get going with pre-orders and I am sure the results will be off the charts. Looking forward to a great long-lasting partnership that will make us both better at what we do.
Best regards,
Andrei from Timesact
Very simple and helpful app for my store) We don't have a lot of items in stock, and very often our products are "OUT of STOCK" on site, and this app helps us don't lose our clients)) We have now a lot of pre-orders!)
Thank you for the review! I'm sure we'll grow sales with pre-orders by working together.
Best regards,
Andrei from Timesact
This app has been awesome for our store - saves us a lot of time and works really well in the backend. The main room for improvement is to stop the second or 2 lag time that occurs with the change from the 'add to cart' to 'pre-order' button in the product listing. Overall I would recommend the app!
Thank you for the awesome review! We are always working to make the app better and faster. The speed of the button switch is also dependent on the connection speed so the experience will vary.
Best regards,
Andrei from Timesact
User friendly and a great support / on-boarding. Like the design with badges and pre-order settings. Many Thanks to June & Andrei
I really like this app! Very easy to use and Jonathan from Support was great! I saw this app had great reviews and I needed to setup Pre-Orders quickly, the Timesact team came in very clutch!