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Amazing customer support. Highly recommend! Andrei was a great help and he was able to answer all of our questions in a timely manner.
Thank you for the great review and for choosing us as your pre-order technology partners!
Best regards,
Andrei from Timesact
Great app and even better support - had a one-on-one zoom introduction the same day I installed the app. The Jolo from their team gave a 5 star service - even did some custom editing while we had 30 min chat. Highly recommended!
We added a product that was coming soon. The back in stock notification feature is very nice. Support was able to adapt the app to my theme very quick. Thank you!
Extra quick help when preorder buttons didn't work. The app seems very intuitive.
I just had my on-boarding call with this app's team. They were very patient and helped my set up my store with the app. Everything works well and I am excited to start preselling some products!
The onboarding session was so helpful, I started playing around with the app when I first downloaded it and I got stuck half way through, The on boarding session really helped clarify and supported me in where I was confused and stuck. Instead of reading a help support page, having someone there to speak to and show you some tricks and recommendations was super helpful. Thank you so much!
Onboarding session was great! Jolo was amazing. Answered all questions! So far it was very user friendly, intuitive and straight forward! I am sure the app will be great once it is used on the website.
I had a incredibly helpful set up meeting! Everything was very clearly explained. I haven't started selling on the app yet but it seems straightforward and easy to use.
The only negative is that the Pre-Sale button takes about one second to appear on the site so the shop buttons is visible when opening the page.
Excellent support, answered my questions as well as taking a look at my store code.
Sistema di pre-order è ottimo e la gestione del back-end lato configurazione è estremamente comoda. Sono rimasto colpito dall'assistenza istantanea del customar care, pronto ad intervenire anche in remoto nella configurazione dello shop