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Merchant in Germany here in the apparel and fashion. I have been using Timesact app since around 2 weeks now for use-cases Pre-Order and Back in Stock notifications. I am quite thorough when testing an app and I am very impressed with Timesact. Here in detail my excellent experience so far:

- The onboarding session is definitely a value-adding benefit. I allowed myself some days to test the app before having the session, so I could bring questions to the onboarding session. June was the person onboarding me - very friendly and very professional. I have a highly customized theme and for this reason I found some things that didn't work completely out-of-the-box (mainly badges and position of texts in the product and collection pages). This was solved in a couple of hours after the onboarding. 5 stars here.

- As I prepared to go-live with the Pre-Order for many products, some more little bugs were found (again, because my theme is highly customized and not because the app has issues). I used the in-app chat to report the issues and got immediate feedback on the chat from Miezty. Also extremely friendly and professional. As the issues had to be solved by development, Miezty passed the information to them. Once again, a couple of hours later I was getting an e-mail from Robert informing me that the issues were fixed. 5 stars here.

- The video tutorials are very content relevant, straight to the point and very helpful. 5 stars here.

- The app offers many use-cases (not only Pre-Order) but I find it also easy to use and easy to find our way around it. Before shooting anything to support, I usually search on the tutorials if there is anything regarding the topic I need - usually there is and my questions are answered there. 5 stars.

- I find the pricing very fair. Very flexible, especially for a small merchant like me. And especially when you are trying out Pre-Orders for the first time and you have no idea of how many you will get - you don't have to commit from the beggining with the expensive prices of some other similar apps, running the risk of paying heavily just to find out you get a couple of pre-orders. 5 stars also for the price structure.

I can only recommend this app.

This app is absolutely amazing. The developer Andrei did customizations for us on the spot. Highly reccomend.

Excellent customer service from Jomar. He fixed the product badge for us in just few minutes. App is working great and helps us get Pre-Orders for items in transit. It is highly recommended.

Pretty clever little app. It's helping us book pre-orders on a very popular product that was out of stock due to supply-chain problems. Very handy.

I used this app to gain sales before my stock had arrived. I really found it easy to use and gave me exactly what I needed. When I ran into an issue, Andrei the founder was so fast to help me, a great appreciation for that! Definite thumbs up!

Worked Andrei today and he was able to fix my issue my preorder display. He also went above and beyond to offer assistance with adding a preorder banner on my images. Fantastic customer support.

Super easy setup overall! My theme (Supply) required assistance to add the Pre-order badge to my products. Support was very responsive to add it for me in a custom color to match my theme. Would recommend.

Excellent Customer Service. Excellent App

Love this app. Also, whenever you have any issue customer service will help you within 1 hour. Thanks a lot.

Great app! I used it for a pre order I had on some of my polo shirts. I couldnt figure out a few things, but Andrei was great, he sent me a video of how to fix it, and it worked perfectly. Would highly recommend Timesact Discount Pre order app for your store