Recenze (1 667)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 99 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
25. duben 2023

Merchant in Germany here in the apparel and fashion. I have been using Timesact app since around 2 weeks now for use-cases Pre-Order and Back in Stock notifications. I am quite thorough when testing an app and I am very impressed with Timesact. Here in detail my excellent experience so far:

- The onboarding session is definitely a value-adding benefit. I allowed myself some days to test the app before having the session, so I could bring questions to the onboarding session. June was the person onboarding me - very friendly and very professional. I have a highly customized theme and for this reason I found some things that didn't work completely out-of-the-box (mainly badges and position of texts in the product and collection pages). This was solved in a couple of hours after the onboarding. 5 stars here.

- As I prepared to go-live with the Pre-Order for many products, some more little bugs were found (again, because my theme is highly customized and not because the app has issues). I used the in-app chat to report the issues and got immediate feedback on the chat from Miezty. Also extremely friendly and professional. As the issues had to be solved by development, Miezty passed the information to them. Once again, a couple of hours later I was getting an e-mail from Robert informing me that the issues were fixed. 5 stars here.

- The video tutorials are very content relevant, straight to the point and very helpful. 5 stars here.

- The app offers many use-cases (not only Pre-Order) but I find it also easy to use and easy to find our way around it. Before shooting anything to support, I usually search on the tutorials if there is anything regarding the topic I need - usually there is and my questions are answered there. 5 stars.

- I find the pricing very fair. Very flexible, especially for a small merchant like me. And especially when you are trying out Pre-Orders for the first time and you have no idea of how many you will get - you don't have to commit from the beggining with the expensive prices of some other similar apps, running the risk of paying heavily just to find out you get a couple of pre-orders. 5 stars also for the price structure.

I can only recommend this app.

Rio Martina
Německo
Doba používání aplikace: 8 měsíci
23. květen 2021

This app is absolutely amazing. The developer Andrei did customizations for us on the spot. Highly reccomend.

Heimdall's Workshop
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Kairock Partners SRL odpověděl 23. květen 2021

Thank you for the awesome review! Your store is off the chart cool and I'm very glad to be a part of your entrepreneurial journey. I hope your sales will explode with pre-orders.

Best regards,

Andrei from Timesact

3. únor 2023

Excellent customer service from Jomar. He fixed the product badge for us in just few minutes. App is working great and helps us get Pre-Orders for items in transit. It is highly recommended.

Fansee Australia
Austrálie
Doba používání aplikace: 7 měsíci
16. srpen 2021

Pretty clever little app. It's helping us book pre-orders on a very popular product that was out of stock due to supply-chain problems. Very handy.

Whitaker Brothers
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Kairock Partners SRL odpověděl 16. srpen 2021

Thank you for the great review! Looking forward to some amazing pre-order sales and a long lasting partnership.

Best regards,

Andrei from Timesact

5. duben 2022

I used this app to gain sales before my stock had arrived. I really found it easy to use and gave me exactly what I needed. When I ran into an issue, Andrei the founder was so fast to help me, a great appreciation for that! Definite thumbs up!

Dress & Dare Lifestyle
Jihoafrická republika
Doba používání aplikace: 7 měsíci
Vývojář Kairock Partners SRL odpověděl 5. duben 2022

Thank you for the great review! It was my pleasure to assist you today and I'm very grateful for the opportunity to play a small part in your store's success. Looking forward to an awesome pre-order campaign!

Best regards,

Andrei from Timesact

23. srpen 2021

Worked Andrei today and he was able to fix my issue my preorder display. He also went above and beyond to offer assistance with adding a preorder banner on my images. Fantastic customer support.

The Legacy Beard Brand
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Kairock Partners SRL odpověděl 23. srpen 2021

Thank you so much for the awesome review! Badge looks dope on your store and I'm sure we'll sell a lot of pre-orders working together!

Best regards,

Andrei from Timesact

29. listopad 2021

Super easy setup overall! My theme (Supply) required assistance to add the Pre-order badge to my products. Support was very responsive to add it for me in a custom color to match my theme. Would recommend.

J. Herman Russell Studio
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Kairock Partners SRL odpověděl 29. listopad 2021

Thank you for the great review and for choosing us as your pre-order technology partners! Looking forward to some amazing sales!

Best regards,

Andrei from Timesact

2. září 2023

Excellent Customer Service. Excellent App

Coco The Toy
Spojené království
Doba používání aplikace: 7 měsíci
22. duben 2021

Love this app. Also, whenever you have any issue customer service will help you within 1 hour. Thanks a lot.

Spa Masters
Nizozemsko
Doba používání aplikace: 7 měsíci
Vývojář Kairock Partners SRL odpověděl 22. duben 2021

Thank you so much! Looking forward to blowing up pre-order sales with you!

Best regards,

Andrei from Timesact

19. říjen 2021

Great app! I used it for a pre order I had on some of my polo shirts. I couldnt figure out a few things, but Andrei was great, he sent me a video of how to fix it, and it worked perfectly. Would highly recommend Timesact Discount Pre order app for your store

Golfr
Austrálie
Doba používání aplikace: 7 měsíci
Vývojář Kairock Partners SRL odpověděl 19. říjen 2021

Thank you for the awesome review! Store looks great and I'm sure a lot of pre-order sales are on their way. Looking forward to working together!

Best regards,

Andrei from Timesact