Preorder | Notify Me Timesact

Timesact has been a really useful preorder and back-in-stock email notification solution for our store once we got familiar with how it works. The UI takes a little getting used to, but it offers lots of helpful features (the back-in-stock email notification is a must-have). The best part is the support team — they respond quickly and are always super willing to help with any questions.

We ran into some compatibility issues with a couple of our other apps, but the Timesact team really took our request seriously and worked with us to find a solution. Really awesome of them to help us out like that.

Timesact is the only pre-order app I will ever use. The app is a bit confusing at first because there's a lot of information and a lot of new options with the interface, but once you have it up and running it's a breeze.

Every time I have reached out to support, at any time of day or night, I have received a response within 10-15 minutes, and they have always resolved my issue. They even go so far as to make custom code for your store and your needs.

The entire team is extremely helpful, and has always helped with anything I've needed.

I had lots of questions for setting up my first pre order but the team where there every step of the way, and when there was an issue their tech team jumped straight on the issue and had it fixed in under half an hour! Highly recommend

The installation was straight forward, but since we use a custom build template we had many different things to handle to make it work. When we struggled we got a video call with the CTO Robert, who was extremely kind and helpful. He not only consulted us in the right direction, but even read through our code to see where we did something wrong generally.

Best customer support I can Imagine and of course the plugin itself works perfect with no hidden costs.

Was a bit tough to navigate all the options at first, but the support has be great! Very quick to help and communications have been awesome. They have even been able to help outside the scope of this app. very happy!

This pre-order app has been a game-changer! The customer service is always top-notch—responsive, helpful, and truly invested in ensuring everything runs smoothly. Highly recommend!

They reached out to help me get set up with a free and very friendly onboarding call. This really helped me get started using the app, which I think will work very well for my product preorder campaign.

I'm really loving this app.

It's been absolutely crucial for me when I was out of stock but the app help me keep selling but at the same time managing customer expectations.

The customer service from these developers is absolutely world class, they always reply really fast and have fixed one of my issues immediately.

Fully recommend!

We are having a great experience with Timesact. We were in an emergency inventory situation where our product was going to be out of stock for about a week because of sourcing issues.
We installed the app and had a couple of questions not long after installing. Rommel and Princess answered our questions within minutes of our asking.
We didn't lose any sales and actually had larger sales with our preorders that we were able to fill within the week.
We strongly recommend Timesact for your preorder/out of stock needs.
The support is timely and they are a great fit for our business.

I had an error where I couldn't add it to my cart, but I sent a message to support and it was resolved in just a few minutes.
I think this is great customer support. Thank you.