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This app is exactly what I needed and incredibly user-friendly. Although I encountered some issues with my theme not displaying the badges, the customer support was exceptional. They responded quickly and made sure everything looked perfect.

Help was given immediately when asked. They were polite and very helpful, only took minutes to resolve.

Could not recommend this app enough if you're looking for a pre-order solution. We were using another app and it was no where near as good as this and they helped up set up a pre-order on an incredible time crunch. The customer service is impeccable (shout out to our hero Jolo, and the CTO Robert) who have been an incredible resource. 10/10!

My first time using the app for my first ever pre-order sale, and i'm really happy. I had some issues/confusion with set up and the customer support was very impressive. I got a 30 minute call with someone, and then really great email support with a few other issues, which were then fixed for me. Highly recommend!

This is my first Shopify experience and first experience with this app. I'm not the most tech savvy person and was having difficulty getting things set up. I emailed the support team on a Saturday night around 11:30pm, they had already responded by Sunday morning at 1am. We emailed back and forth all day on Sunday to get my questions answered so I was able to launch my Shopify store in time! I wasn't even expecting an answer until Monday at the earliest. That first day, we were able to bring in over $2,000 in sales, and that would not have been possible without the help of this team! I cannot recommend this app enough! AMAZING customer service!

We've had to contact Timesact team a couple times now and every time they have been patient and understanding in helping us resolve our issues.

Quick to respond to an issue I ran into and quick to help me resolve it. Cant ask for me when it comes to that!

Does what it says on the tin and really helpful and speedy support chat too. I use it every year for our Christmas pre-orders.

We've been using the app for several weeks now and are very happy with how well it works. The customer service has been incredibly helpful and even managed to ensure the app works seamlessly when discount codes are applied.

Great customer service! Solving a problem through the chat was quick and easy. App works greta and it does what's needed :)