Preorder Now Presale Timesact

I had such an amazing experience working with Ken and Jake! They truly went above and beyond to help me with using Times Act for my Shopify account, especially with setting up my pre-order. From start to finish, they were incredibly knowledgeable, patient, and kind.

What stood out the most was how intentional they were about making sure I fully understood everything. They didn’t rush the process at all they paused to check in, answered all my questions, and made sure my needs were completely met. Their professionalism and timeliness made the entire experience smooth and stress-free.

I also really appreciated that they asked for feedback on how they could improve. That level of care and dedication to growth says a lot about their character and work ethic.

Hands down, this was the best customer service I’ve received in years. Thank you both so much for your support you made a huge difference!

Princess was amazing at finding a solution to our problem. Love the suggestion of the new glowing banner for our pre-order tag!

App Does the job well.. good level of customisation and great support team!

Had a wonderful experience when i reached out for help. I got a near instant reply, no bot and Rommel was super helpful, friendly and quick to fix my problem. My favourite part about the app so far, is having a dynamic pre-order button to suit my stores needs.

I loved giving precise details about my Pre-Order products. The partial payment option is amazing!

super fast responding and able to fulfil my specific requests every time

Timesact Saved Us During a Logistics Crisis

We run a small operation, and when a shipping delay hit us right in the middle of a sales spike, we were staring down the barrel of having to turn away new customers. That's where Timesact stepped in.

The support team didn't just point us to documentation - they got in there with us and helped configure everything: pre-order setup, a customer-facing message explaining the situation, an estimated ship date, and a discount we could offer as a goodwill gesture to customers willing to wait. Instead of a dead end, our customers saw transparency and got a reason to stick around.

That combination - honest communication plus a small "thank you for your patience" discount - turned what could have been a reputation problem into something that actually felt like good customer service. Customers knew what was happening and chose to pre-order anyway. That's the app working exactly as it should, with a team behind it that clearly understands small business reality.

If you sell physical products and don't have a pre-order and inventory messaging solution in place, you're one logistics hiccup away from finding out why you need one. Timesact is ours.

An excellent app thanks to it's multitude of customisable options, both in the way it works and in the way it looks. The 30 minute guided setup is great for getting started, and should you need any more help, as I did with tweaking the appearance, the customer support is first-class - very quick and very helpful. I have no hesitation in recommending Timesact.

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Team Dsignhouse

This app is fantastic, covering all the bases -- pre-orders, shipping delay notifications, back-in-stock notifications, etc. It is so highly customizable, it can be a bit complicated, but the customer service is top-notch, with a response usually within seconds and very helpful user guides. The pricing is reasonable, with options suitable for tiny to large businesses. One of my favorite apps!!