Değerlendirmeler (1.712)
Hassaslaştır
-
Puana göre
Very nice customer support, with prompt replies.
On Friday night, June helps us to figure out the onboarding process and propose a solution for our pre-order business.
I will recommend this APP 100%
but hope the video call will have more timeslot for the Asian area.
So far so good with the app. Customer Service was quick and easily explained setup issues. There are a few small quirks with the UI (like the Available Date selected was always one day behind the day I'd click), but easily worked around.
Sehr coole app, einfach zu bedienen und passt sich auch super an das Shopify 2.0 Theme an. Support ebenfalls spitze, super schnell, kompetent und freundlich!!
Awesome Support! Andrei is so good and always helpful that he responds back to you even before you send him a message :)
Thank you for the great review! I'm very happy to help my awesome customers grow their business with pre-orders.
Best regards,
Andrei from Timesact
We had an issue in the beginning of our drops. I got in touch with customer service and they responded very quickly. They fixed our problem. Thank you so much.
Do the free onboarding session! They made this program so simple to use, and truly customized it to my exact needs and made sure I'm not overpaying for features I might not use. So far it's been really easy to integrate, I love how it helps keep communication so clear between my shop and customers so they know exactly what to expect with my pre-sale. Highly recommend!
El onboarding fue muy bueno. El equipo tenia una gran disposición por enseñarnos a usar la aplicación. Muy util y lo recomiendo al 100%. Gracias Jonathan por tu amabilidad.
Simple to get started, and support was quick to respond and quick to resolve my pre-order badge issue. So far so good, and would recommend.
Thank you for the great review and for choosing us as your pre-order partners!
Best regards,
Andrei from Timesact
Being a novice, the onboarding call was useful. Andrei was very informative and helpful. I was able to grasp the basics.
App is easy to install and configure. It's super easy to add products and set pre-order dates, discounts, reminders, etc. This was my first time using an app like this and our first pre-order collection, and the onboarding call was extremely helpful. Support helped me understand exactly how everything would work in terms of payments and pre-order dates + had some good suggestions to optimize the campaign. Highly recommend.