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Very good support!
Fantastic, easy to use app. The Guided Setup Call is invaluable when setting up pre-order products and email automation. In my zoom with Rommel, he walked me through all of these steps and more. I highly recommend Timesact and the team. If I could give 10 stars for support, I would.
Jolo is AMAZINGGGGGGG!
I am now confident with using the app.
He answered all my questions and set up my products properly on the app.
Customer service A++++++++++
Super service, Réponse presque immédiate alors que j'utilise la version gratuite. Et je vais enfin pouvoir vendre en preorder!!!
Merci à l'équipe de Timesact pour leur soutien.
Great support team, very prompt!!!
Thanks again!
Great support, great app!
I installed this yesterday afternoon and found I had it mostly running to my expectations within half an hour.
When I noticed there was a free 30 minute onboarding call, I booked it and was surprised at how many time slots were available.
Jolo provided excellent support thouought the call and fixed a few things and had a TON of great recommendations. He was friendly, professional and very efficient.
Top notch experience.
This app is lovely and easy to navigate. We primarily use the pre-order function, and Timesact has all the necessary and advanced features available, from an all-around message display and partial payment option to special discounts. Not only was I impressed by the features of the app, but I was also amazed by the customer service. There is a free onboarding session for every new user, and Rommel, the account manager, walked me through the app and patiently explained everything and answered my questions. A live chat agent is also available during regular business hours, which provides significant reassurance in case anything unexpected occurs. Timesact starts charging once you have used up the 10 free pre-orders, which is understandable. After all, every business needs to generate revenue to keep running. The price after the free plan is reasonable compared to other apps out there offering similar functions. The bottom line is, if you are looking for an app that handles pre-orders, back-in-stock notifications, etc., I would strongly recommend Timesact.
Before Timesact, there was no solution for having a pre-order automatically turn on when stock hit 0 with product pages that were mostly built with PageFly. Luckily, Timesact's customer service and engineering team is amazing and were able to make it happen for us. The app works perfectly and is exactly what I wanted. They essentially custom built us a mod of their software. That is above and beyond customer service. Highly recommended.
Thank you for pushing us to innovate! Very soon all our other customers will have your advanced features as well so you really helped the community as well.
I hope we will add a lot of value to your business and work together for a long time.
Best regards,
Andrei from Timesact
Incredible customer service. Super responsive team. Developer was quick to help us work through a glitch on how sale and compare at prices were showing for pre-orders when inventory hit zero. App works beautifully. Highly recommend.
Thank you so much for the awesome review! Very glad the app is providing value to your business and looking forward to ever better things.
Best regards,
Andrei from Timesact
I understand the app a couple of days ago, and so far it is doing what it says it can do. Support from Andrei was fast and excellent, very helpful and highly recommended.
Thank you so much for the awesome review! I'm glad we are already helping you grow sales with pre-orders and I hope the future holds a lot more sales to come.
Best regards,
Andrei from Timesact
This is the first time that I needed to download & get set up with an app on my own. It was so easy to do! I needed a little help being new & Andrei was so quick to get me what I needed. Would definitely recommend!
Thank you for the awesome review! You did a great job and I'm sure your campaign will be a wild success. Thank you for choosing us as your technology partners for pre-ordering. Looking forward to a long and prosperous partnership.
Best regards,
Andrei from Timesact