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Jolo helped me set up and I found the support fantastic. The personal touch of a video call to help me set up was great and I no longer feel daunted by trying to set this up on my own. Thank you!
The video support/Set Up call was excellent. Jolo took the time to explain the nuances of the app which was useful having not used it before. He answered all questions I had and went above and beyond adding some code to our website to ensure the Pre-Order Banner and message were formatted correctly.
He set up a template and added it to one of our products to make sure it was working and displaying correctly. He also went through the full work flow to ensure all messages were where they should be. Great service all round!
Very fast and efficient support from Jollo. I was able to get a 1 on 1 support session within 2 hours of using the app.
The developers of this app are super nice! I contacted them about an error I got after switching theme, they just solved it for me in 10mins, with some detailed tutorials of how to send collaborative code and accepting request attached. Great work, thanks!
Extra quick help when preorder buttons didn't work. The app seems very intuitive.
Very easy to use works very well. The onboarding call was very supportive - Kate professionally demonstrated how to use the additional features and answered all my questions with ease :)
Team was helpful and answered my questions. So far the app seems to address all our needs.
The app is simply excellent. It does exactly what is advertised, and does it really well. I have set everything up in half an hour, and started taking pre-orders right away. The support team is remarkable, not only quickly solved the issue I was complaining about, but also found another issue I forgot to tell them about — very proactive and friendly. And the last but not least: I loved their intro session where they explain you the app and help you set it up, it is just great. All in all, an excellent app and a great team!
Jonathan was most helpful, not only quickly resolving my issues but also proactively suggesting improvements and applying them after my consent.
It was one of the best supports I have ever received.
Amazing app! It was pretty easy to set up, and I love the fact that you can adjust your subscription according to your needs. Support is very quick to respond and goes the extra mile to ensure that the app is working for you (thank you, Pam!)