Preorder | Notify Me Timesact
Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar
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Great service and support team
サポートセンターは迅速に、専門的な幅広い知識で問題に対応してくれます。Thank you Rommel！
L'application fonctionne correctement, le service client est a l'écoute et réactif. Je recommande !
This is an awesome app, and even though it's a free plan, the support was very helpful. Ken helped me to fix an issue in a minute.
Jolo y Rochelle me han ayudado a validar que todos estaba correctamente instalado. Muy amables y atentos.
Louie was a great help. He solved my issue quickly and professionally. Thank you.
very helpful staff and easy platform to use, the pricing is adequate for the amount of orders you expect to receive
The best customer service, Rommel was the one who assisted me, and he is quick and efficient!
Kenneth was excellent! thanks for your help.
too many bugs and CTO takes ages to reply
This is sad case of playing the blame game.
An employee of the company deleted all the products added in the app and, instead of taking responsibility or just earnestly asking for help, they claimed the app deleted the products (there is no code functionality like this so it is literally impossible) and there are logs that the person can see and a delete all products action was logged.
While being abusive to staff every other line was about a refund. It would not surprise us to find that this is just the persons MO generally (notice how the review comes not from their main store but the one used for development). There will be no refund as such behavior should not be encouraged as it only hurts decent people and their businesses.
Even if everyone on the team was supportive and friendly and acting in good faith (including our CTO Robert whom you can read about in many of our other reviews to make up your own mind about him) they decided to damage our business with this review.
It stings, of course, but I imagine if you are reading this that you've all sadly had experiences like this with some people.
P.S. We also tried to speak to the owner to clarify any misgivings about this for a few days now but have had no luck. It is an open good-faith invitation, anytime.
Easy Easy set up so thankful
Great app, very helpful customer service!
good reliable app with prompt and helpful support.
I want to express my gratitude to Louie for his incredible help. He was not only friendly but also provided fast service. Thanks to him, my issues on the website were resolved quickly. I truly appreciate his support!
Only downloaded today but after using about 3 different apps prior this was very easy to set up. I could not however work out one small part so I got onto support & they came back straight away & told me how to sort out! So far so good
really great assistance provided Louie for helping me setup my preorder products page
There were a few issues upon install but the Support team resolved those quickly and looks like this will be a great option for our store.
Good service
Helped me very quickly when needed
exelente servicio tecnico, buena cantidad de productos que se puede agregar en preventa y con costo cero
Easy setup, support had me up and running in no time.
Good app, super fast customer service via chat. Good amount of features.
全てが英語で設定が大変でしたが英訳ソフトがあるのでなんとか理解できます。また、親切丁寧にチャットで教えてもらえました。
また不明な点は、メールでのやりとりになります。
慣れれば、簡単に先行予約などが簡単に出来るのが魅力的です。
Fantastic support... updated my theme and didn't copy the code over... 2 mins and Rommel had it fixed and working again.
Kate was an amazing Support !! She was fixing all the issues i had and answering all the question. Thank you !!
Jolo was friendly and good at explaining things. Just what I needed to get on quickly with my new webshop and start taking pre-orders ⭐️⭐️⭐️⭐️⭐️
This app is extremely easy to use, I booked a 30 minute introduction/talk through call and Kairock was so helpful! He explained the app thoroughly, I have a lot of confidence in using this on my shopify store.
Fantastic app, easy to customize, lots of functions, working properly. Great and quick support, I like this app ! And very fair price !
Quick, helpful and professional customer service. Thank you!
Jolo was very helpful and supportive in every step of the way. Made things easy to understand and follow through. Thank you for your patience, during the first call to understand my needs and then to provide a solution. Am grateful Jolo. Thank you.
Pam was awesome!! She took her time and made sure I understood all of the features and how to use them. She was very polite and considerate. I hope to get her again if I ever have questions.
The customer service is a-mazing! The chat is not robotic but an actual human who can help and take action right away. Love this app and the team behind it.
Pam was such a great customer service! They are quick to respond and help with your needs. The development team is excellent. I would highly recommend this plug in to boost sales.
The app works as advertised, I would give it 3 or 4 stars just for that.
I gave it 5 stars due to great customer support especially during onboarding. They gave me a full walkthrough of the app, how to use it and even answered some questions on good practices. Thank you Jolo, you were patient with me.
Die App funktioniert und bei Problemen hilft der Kundensupport ausgezeichnet. Rommel hat innert kürzester Zeit alle meine Anliegen bearbeitet.
Jolo and the guys and girls are rocking. Very good support, fast and instant. The app works great and without issues. Easy to understand. Love when you can use something without the learning curve. Thank you for being so helpful, Princess.
Really helpful set up call which showed me exactly how to use all of the functionality. Really friendly staff who were keen to support
La llamada inicial de setup fue muy útil! Me han atendido muy bien y estamos muy felices con el resultado.
Hice una nueva consulta vía mail, la respuesta fue sorprendentemente rápida y la solución también. Excelente servicio!
They go beyond and then some in customer service. Set up was user friendly. Don't be afraid of using this tool for your business. Think of it like having another person on your staff. I'm so glad I have them on my team.
Easy to use app and the team was very helpful in addressing my questions - and very timely!
Jolo hat mir wunderbar geholfen, sehr freundlich und angenehm. Er hatte auch ein unglaubliches Hintergrundwissen. Sehr löblich! Vielen Dank
Highly recommended shopify app! Their free plan has enough features to get my small business going with some Coming Soon products. I have never seen a customer support this quick and efficient! Their email support can help you fix coding issues in minutes, especially if you have a customized theme that some features of their app doesn't automatically apply.
Considering I am only still in a free plan, I received 5-star customer support from Joanna. Thank you so much!
THIS is the app you're looking for to help with managing pre-orders, back in stock and coming soon items. The support is fantastic, plus the free setup call is amazingly helpful. Thank you!
We have only just got set up on the app. However, the customer service is top notch and they have a great offering. The app seems to work really well. We are very excited and think this app will be a fantastic tool for us.