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Lesley was so nice and to the point and helped me out in 30 minutes to setup the app . Now i can sit back,relax and get order automatically. Great app to have.
Andrei has been so helpful getting my pre-order/in-stock badges set up. The process was very easy and helped relieve stress I was having since I couldn't fix it myself and it was important the pre-order feature worked ASAP. Andrei responded within 3hrs of my initial email to customer support and helped immediately! Once the issue was resolved Andrei let me know that I was able to email anytime and he'd be able to help. I feel relieved knowing I have a direct contact that is reliable, professional and knowledgeable that I can reach out to in case something needs to be fixed. Very impressed with Timesact and Andrei! 10/10!!
ONE OF THE BEST APP IVE EVER INSTALLED ON MY WEBSITE. GOOD CUSTOMER SERVICE, THANK YOU!
Thanks to rommel, the best cs and technician. Solved my problem kindly and professionally.
The explanation was so good that I am 100% satisfied.
FANTASTIC onboarding experience. Just that fact that they're willing to spend 30 minutes going through all my questions with no guarantee that I'll ever even be a customer is awesome. For that reason alone, I will be using Timesact for my store's preorder campaign. The fact that the app itself is simple to use and fulfils all my needs and then some is just a plus. ;)
Great app, putting to use now. Friendly staff who are very helpful and sort out any issues you may have quickly.
Jolo is the great person and very helpful!! He is very knowledgeable and has warm heart to help all issues I had, Now all solved. glad that I contacted. Jolo is great!!
I had an issue with the way buttons were showing up on my product page and customer support jumped right in and solved my problem. I’ve enjoyed having this app be apart of my store and grateful for the amazing support!
I am very new with setting up a shop and all that goes along with it. I was easily able to add my products on my own and then had the onboarding session which was super helpful in navigating the app and learning about some better ways to serve my customers. I would definitely recommend this app and the onboarding experience. I'm sure I will be in touch in the future with more questions.
Thanks you!
Super application, facile d'utilisation, le support technique est d'une grande aide si besoin et toujours très réactif.