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I was able to set up my products' preorder in less than 3 min. Their customer support was great, answering a question I had within that timeframe. Thank you Andrei CX
I fully recommend it
There was an event that did not fit in the cart, but I contacted support and it was completed in a few minutes. I thought the level of support was very high. I was able to respond quickly to inquiries from Japanese sites.
Thank you for the great review! Very happy to support you and your business and looking forward to some amazing pre-order sales for you!
Best regards,
Andrei from Timesact
Timesact is an excellent user-friendly tool that worked flawless from the second it was set-up. We had 2 questions for the team, to which we in both cases, received a complete and comprehensive answer with 30 min. 5 stars from the COAX girls.
Thank you for the awesome review! I'm happy to be a part of growing your business with pre-orders!
Best regards,
Andrei from Timesact
My review is for customer service - Andrei is extremely responsive and helpful. I reached out with 2 different questions and he replied within the hour and resolved everything. Great to know you'll always have support using this app!
Thank you for the great review! Very happy to be of service, always! Best of luck with your pre-order sales! I'm sure they'll be amazing.
Best regards,
Andrei from Timesact
Great customer service and love the new interface.
This app is a great option for any small shop that just start a business with a small budget. There is a wide range of subscription plans depending on the pre-sale amount. I definitely recommend this.
Thank you for the awesome review! Helping small businesses is core to our system of values because we know that small beginnings have big endings. Looking forward to ever greater pre-order sales!
Best regards,
Andrei from Timesact
12/5/23 Update from the post in 2021....
Still loving the app. Anytime we have questions or need some help the customer service is so attentive and assists with speedy resolutions. Thanks Jon for the stellar support!
5/24/21 Just started using this app and have already had a surprising number of pre-orders! Customer service is great too...super fast! App is also easy to install and easy to use.
Thank you for the awesome review! Let's keep growing sales together!
Best regards,
Andrei from Timesact
Very happy with this app! I used it to enable pre-orders on my products. At first, had trouble changing the button to Pre-order, but Andrei was super quick and helpful - he updated it for me, and also enabled the pre-order badge to match my site's coloring. Great, fast and friendly customer service!
Thank you for the awesome review! I was happy to help and I'm looking forward to some amazing pre-order sales for you.
Best regards,
Andrei from Timesact
Andrei from timesact is super helpful. They recently changed their app and i was confused on where to access some of their old functionality and he assisted me promptly. This is definitely the best preorder app we’ve used. Highly reccomended!
This is the BEST app to use for pre-ordering. I had tried several apps before which were all difficult to setup and all had issues with my theme. This app worked flawlessly as soon as I installed it. It is SUPER easy to add products as pre order as you can select anything from your products and best of all the support is unreal. Andrei helped out with my request instantly and helped solve my issue within minutes. Highly recommend this app for pre-orders. 10/10 for both the product and the service.
Thank you for the brilliant review! It was my pleasure to assist you today and I can tell this will be an awesome long-term partnership that will move both of our businesses forward.
Best regards,
Andrei from Timesact