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I have nothing but wonderful things to say about the Tipo team. Laura, and team. You totally set the bar for exemplary service. - Prompt responses despite the 10-11 time zone difference
- Polite and patient answers
- Links to URLs
- Product fixes for defects immediately I am a "big fan" and look forward to working you all with the store. Thank you for the app, and for your service!
While we are normally a straightforward band merchandise webstore, we run one or two auctions monthly for some limited "vault" items so our fans can get some one-of-a-kind products and memorabilia. They've been very few hiccups with the app, but if we ever do run into any issues, their customer service is top notch and we are always taken care of in less than a day!
Loving this app! Has been really easy to set up and, when I had some trickier things to do, I contacted the support team and they were amazing. Super fast response and fixed all the little issues I had. Laura was great to deal with. High recommend!
Happy with this app so far! Tried out the free version, then upgraded to the mid-level after our first auction. The app has been fairly easy to navigate and set up, the options and features were exactly what I was looking for, and all the tools have been mostly self explanatory. Support has been helpful and responsive and was able to quickly assist with a display issue I was having with a very short deadline.
Very intuitive plugin and the best support experience I've ever had. Thanks again to Laura for helping me in such an efficient way.
The best app ever, i really happy working with Laura, super fast response and very nice. Glad all my problem can be fix very-very fast
The support was astounding. They comprehended well the request and delivered. Assistance with the customization was on point. Would like to have them again as aid, if needed.
This app is totally worth it! Tipo is exactly what our staff has been looking for. This particular type of auction format is well thought out on both the front and backend. Our customers are thoroughly engaged in the bidding process and we get a lot of compliments on how visually appealing our products on auction look! Additionally, the support team at Tipo is outstanding! Laura has especially been a great resource to reach out to; she provides us with A+ assistance anytime we have a question or want to make an adjustment. From theme integration to more advanced product and collection setup - they are on it to help tailor the app to meet the individualized needs of our store. Don't hesitate to reach out to the support team if you need them ! A+++
Very nice app. The auction page has helped increase sales. I think more people would use it if the price was a little lower.
Wonderful app and they are quick and courteous with support