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The Tolstoy team are awesome to work with. Fast communication and extremely helpful. The app looks beautiful on my store and I love it!
For $300 a month this app is buggy as hell. Always super frustrating to adjust anything in this app, it's always glitching and you have to do simple tasks 10-20 times for it to finally work. Everything you do keeps resetting. Incredibly frustrating to use but decent app.
Very supportive and friendly customer support, highly appreciate them!
Very helpful Team! Thank you to Mikaela and Niezl, you guys are amazing.
I talked with Mikaela from Tolstoy about changing location of arrows on my main page carousel, as they were not very intuitive, and the Tolstoy team was absolutely helpful beyond my expectations in customizing it. Not only did they send me an updated code, but also helped me implement all the changes, and now the arrows are exactly where I wanted them.
Everything happened very efficiently as well - from my email to proposing and implementing the custom to solution in a matter of one or two days.
Apart from customer support, the app itself is rather easy to navigate. So far I like the design and functionality.
Thank you so much! We’re thrilled to hear that our support team was able to assist you with customizing the carousel arrows on your main page. We’re glad the process was quick and efficient, and that you’re happy with the results. It’s great to hear you’re enjoying the app’s design and functionality too!
We have some challenges during implementation but the Tolstoy team has been very helpful and supportive in helping to resolve all the issues. I like the UI, not much customization is needed, it goes with any theme. It is also super easy to import your videos and it has been running smoothly on our site.
I was having issues with my video and spoke with Mikaela to troubleshoot. She was more than helpful, and went as far as to actually install the correct video on my site and on mobile. I expected the usual support response that tells you to read an article, but this 1-on-1 HUMAN interaction was so appreciated!
The support from Niezl has been amazing. We have only just set up Tolstoy, but so far so good!
Niezl was a gem! Very clear and helpful communication. The team helped us troubleshoot and get set up quickly. Much appreciated.
Mikaela was great and super helpful in solving my issue!
Tolstoy is a great App.
Very easy to manipulate.
We hope we can achieve awesome results with this tool