Tolstoy: Shoppable Video & UGC

Very good customer service and it really drive selling for my store

Tolstoy is such a great app and their support team is stellar! They are super helpful with any questions, and the app itself is such a great value add for our customers. Highly recommend!!

Super impressive product and more impressive team. They really go out of their way to listen to customer feedback, ideas and business problems and then quickly ship solutions. They're on their way to becoming our full AI suite of tools 

Amazing support! Fixed my issue within 5 minutes and explained the problem so I can make sure it doesn't happen again. Ver thorough. Also such a nice representative!!

Great app, crappy UX interface. It takes me 3x longer to work inside Tolstoy than getting work done.

The app when you can manage to get it set up after hours of work is great. If they would fix the UX experience I def would give it 5 stars. But I am looking for other options now.

The app is good, but all the extended functions are not worth the extortionate variable costs this app generates.

Buyer beware - keep a very close eye on your impressions and expect hefty monthly fees for that usage.

We have chose to remove the app in favour of less functional alternatives that offer the core functions we needed at 1/10th the price.

RIGHT SUPPORT WHEN NEEDED — but watch the charges/impressions

Tolstoy is an excellent app — shoppable video stories for e-commerce really bring products to life. We’ve used it for over a year and it definitely adds value.

We did face a difficult experience with charges that added up to thousands of dollars over many months, mainly due to our own lack of attention. The app does send monthly usage emails, but we overlooked them. Thankfully, once we reached out, the team — including the CEO — listened and worked with us to find a fair solution. That level of support gave us confidence to continue with them.

The concept is strong, the team truly cares, and the app delivers real value. Just be mindful to keep an eye on usage so you don’t get caught off guard. The integrations with Instagram, Google Drive and TikTok are a great tool of this app.

Tolstoy have been an amazing tech to partner with. Their team are incredibly accomodating, open to new requests and have been great to work with - incredibly responsive! We've also seen great results from showcasing our strong UGC across our website.

Such an easy way to integrate video content onto your website without a developer. Tolstoy has led to so many sales for our beauty brand to show UGC on our product pages and homepage

Great app to use, the team have been fantastic in supporting various queries of mine. The analytics show the ROI the app generates and it is super easy to use. Mark was fantastic for my small business and helping support our growth.