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Earl was extremely helpful throughout the process. He took the time to understand our account issue and did his best to work toward a resolution. I truly appreciate his professionalism, patience, and dedication to helping us. Thank you, Earl, for your support!
onboarding was super simple, their team is very helpful, we've only had this running for a little while but already seeing the ROI!
Tolstoy has worked great with some of our products, but with others, we had trouble creating accurate lifestyle images. However, Tolstoy has been great in helping to resolve this. Video calls to go through the prompts with in-depth analysis and changes for us. They even rolled out an update to specifically fix some of the issues that we faced.
I would recommend to anyone who is having issues with anything to book a call with them so that they can show you how to really use the app.
Once you understand how the AI works and learns from you, then you can really make some amazing content!
Earl was very thorough and helpful. He resolved my issue quickly and efficiently.
Good app so far! Customer service specifically Earl is superb as well! Looking forward to see more things to discover!
Support is outstanding. Timely responses, patience, and quick resolution.
It's terrible. There's no live customer service—just a bunch of useless AI that can't solve my problem.
Amazing experience with Tolstoy! Emmanuel is so patient and responsive, and was able to answer all of our questions and customize the app to us. I'm obsessed with their AI image generator and the way that we can put videos on our website. It's definitely going to be a game changer for our store. 10/10!
We’ve been working with Tolstoy for years now now and have had an amazing experience. The platform itself is incredibly innovative and an amazing tool to connect with shoppers.
However, beyond the product, the team behind Tolstoy is truly exceptional. Dove, the founder, has built such a thoughtful and forward-thinking company, and everyone we’ve interacted with has been wonderful. Emmanuel and the broader team are always so helpful, responsive, and genuinely great to work with.
It’s rare to find a company that combines strong technology with such a supportive and collaborative team. We’re also really excited about the AI features they’re rolling out and can’t wait to explore those further.
Highly recommend Tolstoy to any brand looking to elevate their site with video and create a more interactive shopping experience.
Earl was very helpful and efficiently solved my issue with creating my account. Appreciate his responsiveness.