Track123 Order Tracking 3D
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This app is easy to use for your shopify experience, i just started with the app and im real happy with it
UPDATE:
The issue has been resolved now and everything works as expected. Alex reached out to me and after I installed the app again, the issue is gone. I must say the experience with customer service has been improved as well and five stars are well-deserved!
INITIAL REVIEW:
I couldn't get my tracking page to be translated, although I did set everything up properly. When I messaged the support to see where the problem is, I didn't receive the response until the next day, and when I replied within 30 minutes, they were already offline. I get the lack of staff (probably), but the customers shouldn't wait that long to get an answer while they have an issue on their website.
Other than that, the app worked good for me, but the missing translation and lack of customer service was a dealbreaker for me. If you don't have multiple languages on your store, I think this app is a great solution.
Hi,
We sincerely apologize for the delay in our response. We are experiencing a high volume of inquiries, which led to the delay in addressing your concerns promptly.
Regarding the translation issue you encountered with the tracking page, we would like to assure you that Track123 can be customized to support multiple languages to cater to your multilingual store. We would like to assure you that we take this matter seriously, and we are committed to investigating the reason behind the untimely translation.
I have reached out to you to gather more information. Could you please respond to my message so that we can address the matter promptly and provide a resolution?
Looking forward to your reply.
Best regards,
Alex
Good overview, making my job simple. It would be way more difficult if I didn't use your App. Thanks.
Track123 is just a great interface for customers and tends to provide the most up to date and lengthy tracking history for a shipment. Now I have it on two stores.
Just got the hang of it day 1 and it proved to me why it's of the best tracking app's, the customer support is a another +
I am very happy with Track123 as it is an exceptional app with all the features required to take your business to the next level. Easy to use, and satisfies my business needs.
Absolutely fantastic! This app has had a tremendously positive impact on our brand, propelling it to new heights. Its influence has been far-reaching, leaving an indelible mark on our market presence and resonance. The profound assistance it provided has been a key driving force behind the remarkable growth and recognition our brand has achieved.
Greatest experience !!!!11111111111111111111111111111111111111111111111111111111111111111111111111111111
So useful. Must-have for every online shop. First and foremost, the interface is intuitive and well-designed. Navigating through the platform is a breeze, even for those with limited technical expertise. The clean layout ensures that all the necessary information is readily available.
Hi,
I think this is amazing app, giving us possibility to create bussines more easily by the overtaking some steps that will be very dificult to do without you!