Recenze (891)
Zpřesnit
-
Podle hodnocení
Great tool to track all the data, also the team members are super helpful, friendly and professional! Thanx for everything so far!
Hello friends at Kosmos Kids
Thank you so much! We are extremely glad that the app has been helpful to your store :-) We wish you and your store great success!
-Melissa & The Trackify Support Team
If you have a Shopify store and run Facebook ads to it, you need this app. Not only does your pixel fire faster than native Shopify pixel integration, it manages your catalog - a must for dynamic ads. The app pays for itself many times over every month. Customer support is amazing...I wrote in at 9PM (Pacific time...that's midnight eastern) on a Wednesday night and was answered immediately.
Fantastic app, makes pixel segmentation and implementation a breeze. The support is also second to none! Great job guys.
Ik had een goede ervaring, ik kreeg een rode melding en schrok me een hoedje. Tanmay heeft me goed geholpen en gerustgesteld. Hij heeft heel m'n site afgespeurd naar een mal-function en zelfs met me getest of alles nu wel goed werkt. Top team.
Hallo Vibes-Amsterdam,
Bedankt dat u de tijd heeft genomen om deze prachtige recensie voor ons achter te laten! Het spijt ons dat u een probleem heeft ondervonden en we zullen onze ontwikkelaars het probleem laten onderzoeken. Het is geweldig om te horen dat Tanmay je heeft kunnen helpen. Hartelijk dank voor je erkenning. Proost!
Finally an app that does it all, accurately installs my pixel and takes care of my product feed for me! After getting a few tips from Thomas in the support chat now i know why they call him pixel whisperer
It really improved my tracking of Facebook ads. It also lets you create custom audiences and lookalike audiences.
Hi, Sweetempo,
Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with tracking Facebook ads. We love having you as a customer and are always here to help your Shopify store succeed!
-Tanu & The Trackify Support Team
I have tested a lot with apps. But trackify is by far the best app I've ever had.
I can really recommend it to anyone and absolutely recommend it.
With Trackify, not only will your ROAS explode, but it will teach you so much about your customers.
I love Trackify because ...
... I finally found a way to learn from Shopify Traffic, conversions, sales in my facebookreports and never mind again to make facebook advertising.
The Trackify-related trainings are super well explained and easy to implement.
And if you really should have a question, you can always write to the support. They are super fast and really could help me with everything.
5 star and absolute recommendation!
To the Trackify Team: you are great! <3 Thomas
Tanmay is incredible an Loved the help that I received from him thank you again for the help an your incredible patience!!!!! Best app ever with the best team!
Hi OptimumGoods,
Thanks so much for recognizing Tanmay! He is relatively new to our team, but is already an outstanding contributor. We're always very gratified to receive such positive feedback about our team members. Please always feel free to reach out to us for any future assistance!
good help fixed my pixel !!
Hello Northgoodies,
Thank you for the 5-star review. It is great to hear that customer support could help you fix your pixel and that Trackify X Facebook Pixel can benefit your store.
Stephanie & The Customer Support Team
I've been using this app for over a year without needing their helpdesk support so all was ok. FB recently launched their new CAPI and I wanted to know how Trackify works with and supports this. It was a nightmare trying to get information from their email support. I received 1 or 2 word answers or responses that did not answer my questions. It's like they do not care about helping their customers (after I've been a paying customer for about 1.5 years) and it was a burden to answer my questions - I was very disappointed in my interaction with them and uninstalled the app immediately.
Shan: Thank you for your honest feedback! We always appreciate it when we can learn how to improve our app and our service. We are sorry that you had a bad experience with our help desk. The implementation of Server-Side events in Trackify is actually the easiest and most seamless in the industry. You literally just click a checkbox in the Pixel Engine page and it's done. Trackify was - again - first in implementing this cutting edge technology in Shopify, even before Shopify created their own basic pixel integration with "CAPI" as they call it.
And just like with browser pixel events, Trackify again has a cutting edge over the basic Shopify/Facebook integration with regards to the Server-Side events.
Since this technology is brand new, and Shopify has introduced additional confusion by merging the "CAPI" integration with sales channels and their "Facebook Marketing" app, our helpdesk wasn't completely up to speed yet to provide in-depth responses to your detailed questions that go beyond what we have in our help articles and videos.
But if you would like to come back to Trackify, we will be happy to have a screen sharing call with you and walk you through everything in detail.