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Trackify has allowed me to see my data better. What's excellent about Trackify is that their support is PHENOMENAL. I had the pleasure of being on the call with Dylan, Trackify's support person. He was patient, answered all my questions and left me with a much greater understanding of how Trackify and Facebook works to the detail. Love the support. Thank you so much, Dylan ❤️
Hello friends at Sugar Aura
Thank you for leaving this fantastic review! We will let Dylan know that his assistance is greatly appreciated :-) We know you will have a great experience :-) Don't hesitate to reach out to us with any questions you may have
-Tanu & The Trackify Support Team
The app is working great so far. The best part is their support team which is very responsive and helpful. Deepanjoy assisted me with confirming everything was worrking fine and he was very informative and transparent. Great work guys!
Hello to our friends at wickedafstore
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Trackify X and that Deepanjoy was able to assist you. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Trackify Support Team
The support is amazing. Tanmay helped me resolved all the issues i had with my store and everything is working perfectly fine now
I used the App and their support helped me with some issues I allready had with my shopify store, which the shopify support couldn't fix. Also they respond very quick!
As a non-developer I managed to install the pixel for Facebook and follow the steps in just 3-4 minutes. Wanted to make sure everything was correct so i contacted the support via chat and got a reply within 2 min and was offered a zoom call within 3 min. 10 min of zoom and one minor issue was found with my setup. That issue will prob. be resolved before I'm done with this review :-) Amazing support and so far very good app.
Hello to our friends at Barkalot
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Tanu & The Trackify Support Team
Support très disponible ! J'ai eu un petit problème avec FaceBook et Dylan m'a aidé à résoudre le problème !
Bonjour à nos amis de Polar Bazaar
Merci d'avoir partagé une critique aussi incroyable avec nous et la communauté. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tu gères!
Acclamations,
Pushpesh et l'équipe d'assistance Trackify
Trackify helped me so much after the ioS14 changes!!! The Tracking i far more precise on Facebook thanks to their advanced technology and would also want to really point out the spot-on customer service as any time I have some setup to make they always have someone do it even with me over a Zoom call which takes a lot of the weight off my shoulders as well as the worries if I have done sth wrong. Thank you Team and thank you Dylan for helping me out all the time :DD
Hello to our friends from We Are The Boring Shop
We're so happy to hear that you are enjoying Trackify. We’re pleased that Dylan was able to help you with the setup process. We’ll make sure we pass your kind words along to Dylan, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Trackify Support Team
I have not yet learned how to use the app 100%, but the customer service is very good. I don't speak much English, but anyway I had a video call where they could help me. Thanks!
Hello friends at Peywish
We are happy we could assist! Thank you for leaving us this great review :-)
-Melissa & The Trackify Support Team
I installed this app to my store, but I got confused on how to set up properly in my store. Therefore, I contacted the customer service and there comes Tanmay. He is one of the trackify agents, and he helped me walk through the app and set up everything for me. He did a great job by being cooperative and very resourceful. I do appreciate all the great work he has done for me. Their app is one of the best out there. So check it out. it will help you run your ads properly and secure your data forever.
Hello friends at DIGNITY & LOVE
Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-)
-Melissa & The Trackify Support Team
Really enjoyed working with this app, it makes the pixel work a lot easier to understand and follow also the customer support they have is amazing I got the help of Tanmay B and he was really helpful.
Hello friends at The Yellow Drinks
We are happy Tanmay was able to assist you! We appreciate you leaving us this awesome review!
-Melissa & The Trackify Support Team