Recenze (33)

Celkové hodnocení
3,4
Počty podle úrovně hodnocení
  • 76 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 6 % hodnocení s 2 hvězdami
  • 18 % hodnocení s 1 hvězdami
Datum úprav: 10. leden 2022

Can you please answer my emails? It would be nice if you could help me setup how to let customers decide if they chose phone number or email number to check their order, not just one of the two or the both required. PREVIOUS: It's only good if you just work with email or phone number. You can only make one of them required, or both, but you can't let your customers decide. It's stupid, but my customers can choose to checkout with OR email OR phone number, so the app should be able to do that too.
Also, it's a pity that they didn't integrate this with your real tracking, when it says delivered for example on the real track and trace, the app will still just show 'on the way'. Same goes for fulfilled orders. Why don't they automatically change the status to 'shipped' instead of only using the set time settings.
It's a good concept, they should really just mix it with the real tracking and then it would be GENIUS!

Julliat
Spojené království
Doba používání aplikace: Více než rokem
Vývojář Twozillas odpověděl 28. prosinec 2021

Hello Julliat, and thank you for your feedback!
We're not actually sure what you mean, because our app works perfectly in both options you mentioned.
As for the real tracking suggestion, we created this app to save our users from entering the real tracking codes, so this will just wreck the whole concept. If you're looking to integrate with real tracking data, our app is definitely not for that use case!
Best regards,

10. březen 2019

Amazing app and very very useful! Customer support is very good always they want help us! 100% recommendable!

Urban Barbet
Španělsko
Doba používání aplikace: 25 dny
4. květen 2020

I had a problem with the tracking and the owner off this app helped me very quickly. I'm very curious about how the app works. Thankyou very much my man!

BlueVizion™
Nizozemsko
Doba používání aplikace: 24 dny
Datum úprav: 28. listopad 2019

It's a good app to simplify this shopping information, so easy to know what is happening with their orders. good support, thank you

Holalas
Spojené státy
Doba používání aplikace: 14 dny
10. říjen 2018

I used the app for two months. It worked great! Now the app is down for 2 weeks... I contacted the support but got no help from them.

Goodz.world
Švýcarsko
Doba používání aplikace: 2 měsíci
18. duben 2020

Great app, does what it says, works great. The support team is really helpfull and fast. I can recommend!!!!

PijnVoorbij™
Nizozemsko
Doba používání aplikace: 4 dny
12. říjen 2018

This app is the probably one of the greatest shopify app ever made. Don't listen to the two 1 star reviews below, they are complete retards. What this app does is it simulates a tracking, and customers will be able to get a delivery date estimation and be happy with that. The tracking page looks legit. YOU DONT NEED REAL TRACKING NUMBERS. That's the beauty of it. No headaches, and I elimited litterally 99% of email asking "where is my order!!!??" Here is how I set it up: In the Order confirmation email I added a clickable link that says "To track your order, click here" and send back to the Tracking Genie page. And 48hrs after their order, they also get a Mailchimp email that sends them to the Tracking Genie page. BEST APP EVER (and no I'm not affiliated to the maker of this app) This is now one of the must have apps for all my stores with the Loox app.

SuperLED
Francie
Doba používání aplikace: 2 dny
26. červen 2023

Dont works
avoid please

Dont works
avoid please

Dont works
avoid please

Dont works
avoid please

DELIT.co
Francie
Doba používání aplikace: 18 dny
Vývojář Twozillas odpověděl 26. červen 2023

Hello,

We're very sorry to hear something isn't working for you! However, we confirm that our app works perfectly fine!
If you're having any issues, please contact support to get it sorted out for you ASAP!

Looking forward to get this sorted out for you!
Best
TG Team

13. duben 2020

al cambiar de tema no funciona nada de la aplicacon, la reinstale y nada. Escribo a soporte y tampoco me dan solución

Gafs
Španělsko
Doba používání aplikace: 13 dny
Vývojář Twozillas odpověděl 13. duben 2020

Hello,
I'm sorry for your experience, but support team worked so hard to solve the issue with you, and even asked for access to do this for you, but you refused.
Best regards
TG team

3. červenec 2023

me gustaría saber como cancelo la suscripción, ya que instale esta app y al otro día la desinstale, pero de igual manera me cobraron.

Qué compras online
Chile
Doba používání aplikace: 6 dny