TrackingMore Order Tracking
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The worst customer support I've ever had in my entire life. All I want from this app was integrating it with Klaviyo, and they state that they have integrated correctly. And immediately after testing it out, nothing was working properly with Klaviyo. Tried contacting their "live" customer support and they only reply to messages after 3 days. Still nothing from them at all on this basic question about a vital feature. That's why you pay more for a better app (AfterShip).
PARFAIT
Merci pour votre note 5 étoiles !
Nous apprécions sincèrement votre soutien et sommes ravis que vous ayez eu une excellente expérience avec notre service.
Si vous avez aimé quelque chose de spécifique ou si vous souhaitez partager des commentaires, n'hésitez pas à nous contacter.
Cordialement,
L'équipe Trackingmore
I just getting started with it. Great experience with the app so far. Very good customer service and pricing.
Hi there,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the TrackingMore team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Best luck with your business!
Chris|TrackingMore
Solid app that does exactly what it says. I appreciate the 50 free a month given our store is still in the development stages and has no marketing plan, so no real order cycles.
The ding on the stars was simply because there really is not a lot of integration support and I had to spend half a day coding to integrate it fully into the look and feel of the site. The control panel options for styling were simply inadequate given it uses an iframe load in to create the tracking element - loading in additional css as part of that function that could not be customized from the control panel. I had to override their css load to polish off the look and feel.
This element of the site is not public, and is for the use of customers who create an account at juststuffisell.com
Solid app, very functional and I do recommend it.
Very good app for customers to track packages. Perfect customer service, they helped us to solve a problem real quick.
They have been very attentive to fixing issues and seem detecated to improving their app. Still a few things to work out but nice to see.
Dear Shopify Seller
1. first of all you have not generated any dialogue and contact with our customer service, if you contact us, we are happy to provide strong support.
2. We successfully helped you to automate the logistics to check all your shipments.
3. You only used 6 minutes, Just to give us a bad review, which hurts us tremendously， I think that we have a misunderstanding here, we will also explain this to Shopify officials.
Finally, TM Shopify is committed to helping in helping all Shopify sellers to provide automated services, we patiently support each user.
Best regards,
TrackingMore Shopify
Serious privacy issues! I tried using this app and uninstalled it in hours due to app security. In customer support chat I have seen all chats and info from different shops. I had access to other stores and their order info (including customers info) prior integration. I have never been so shocked - DO NOT INSTALL.
We're genuinely sorry to hear about your negative experience with our app, and we appreciate your feedback. We understand how important it is for our users to have a seamless experience, and we apologize for falling short of your expectations.
Our team is dedicated to improving the app and addressing any issues promptly. Your input will help us identify and fix the problem you faced.
Sincerly,
The Trackingmore team
good application
We wanted to express how appreciative we are that you took the time to write a 5-star review. We are happy to hear that using our app was a great experience for you.
best wishes
Team Trackingmore
Great app, allows you to edit and works seamlessly with desktop and mobile. Most importantly they have good customer service.
Thank you for your positive feedback on our app! We are glad to hear that the app's editing features and seamless integration with both desktop and mobile have been beneficial to you.
Our team also appreciates your recognition of our customer service efforts.
We will continue to strive for excellence in providing a reliable and user-friendly tracking experience for our customers.
Sincerely,
The TrackingMore Team
GÉNIAL
Nous apprécions sincèrement votre compliment ! Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien. Votre évaluation nous incite à continuer de viser la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons.
Cordialement,
Suivi d'équipeplus