Tracktor Order Tracking

Had some issues with tracking updating at first but their live chat helped me fix it within an hour. I'd definitely recommend this app to help keep customers updated on their order status.

First of all, the support these guys provide is exceptional, you won't feel like you have to do everything yourself, these guys get on with it and before you know it, it's sorted.... POW, just like MAGIC! You really won't be disappointed.... brilliant service! The app itself is great, simple and straight forward with many tweaks. The only bugbear I have is that it doesn't have an Order Tracking Number window, but that's not a showstopper, as you can provide an Order Number and email address, which I guess is more secure :) They also need to connect to more delivery companies, but that's just a matter of time.

J'utilise cette application gratuite pour permettre à mon client de suivre l'avancée de son expédition. Très précise et facile à installer

Overall I think it's good. But lots of the time the info is delayed since my shipping is from China.
And I have to use https://www.17track.net/en to track the info and paste in the email to inform my customer. Are you able to link China post and EMS?
That will make my life much much easier, thanks a lot

My installation was implemented right away through Tracktor. Excellent Customer Service! I needed their assistance with the installation and their response time was outstanding.

Great app that does what it says it will do. And great support team. They speedily set up the whole thing for us.

Free plan is a brilliant idea. You can get it for free up until 100 customers track their orders which is great. So you only have to switch to the paid plan once you actually start to make money! I also was surprised how easy the set up was, so I got on to Tracktor support and the instant chat help was amazing. Got sorted instantly.

Amazing real time Support staff that answers all your questions on a live chat. All the representatives are super helpful and knowledgeable

This app significantly reduced my customer service emails, saved a lot of time and stress. Totally worth it!

Very well designed app and UI - I use a third party logistics partner so it needed a bit of modification to get working but the support team were very efficient in getting this up and running. I have had ZERO order tracking related queries since onboarding Tracktor and it is amazing.