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I love this app!!! Reached out to customer service about a problem, they responded in a timely manner and took all my problems away, 5 stars from me.
Tracktor is really awesome. The customer support is great and usually respond very quickly . The ui of both the tracking page and app looks good. Its easy to configure too.There is a slight problem with using oberlo and tracktor as oberlo automatically marks the order as fulfilled with carrier as other which messes up tracking in tracktor (so you have to do it manually) , its not a bug and there are technical reasons for it as Tracktor requires a direct connection to the carrier currently handling the order. Anyways its a really good app and recommended for everyone to give it a shot Trial is free for a month so just take advantage of it.
Great support of the app, I was having alignment issues with the tracking page and Noah was able to go into my site and fix it for me quickly. Screenshots of the product looks awesome, just waiting for my first sale to check out the functionality.
Their customer care is outstanding ! They fixed numerous setup challenges in a blink of an eye and the result is terrific!
Simple and easy to set up and it looks great functionally so far.
Wonderful app and a masterpiece of support!
Haven't used it yet but just installed and I have really high expectations! Love it so far though and will be following up.
Was about to upgrade to business for $29.95, which is totally fine but they have almost tripled the price now and as marketers do, giving 30% off now, on a price that has gone up 300-400%. L O L!!!. Absolute extortion and other apps will do the same for way less. Super disappointed with this app and company.
Great app, looks very professional and clean. The customer support is awesome too. Really recommend it.
I hate to leave bad reviews, but I dont know how this app has a 4.9 ratings! Support is none existent, the app doesn't work with my shop. Track simply doesn't return any info where as their competitors who offer free 100 orders per month works like charm. I contacted them and told them this but no answer was given.
Seriously guys you should up your game if you want to charge premium prices compared to other apps. Being the worst in tech and support and want to charge the highest simply doesn't work..