Recenze (737)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
Datum úprav: 30. listopad 2017

This app has a good concept. However, updating each order - one at a time - is frustrating and time consuming. Status updates don't appear immediately and for orders shipped with UPS, it doesn't work. Removed it from our store. It's easier to answer customer requests than it is to deal with this app.

Mbkplanners
Spojené státy
Doba používání aplikace: Asi měsícem
Datum úprav: 6. prosinec 2018

Does exactly what I need and the support is excellent. If you're looking for a great tracking app I wouldn't recommend anything else.

Gaggle Fck
Spojené státy
Doba používání aplikace: 24 hodinami
16. září 2020

Tons of hidden extra fees. Claimed to be $6/month ended up charging me extra $5+ PER DAY!
Absolute scam far better options out there

The365SurvivalStore
Austrálie
Doba používání aplikace: 30 dny
Datum úprav: 5. listopad 2021

I tried to order a product and monitor the Tracktor status. Initially I guess the tracking status indicated by Tracktor was wrong because it always showed "not yet shipped" even though the product arrived to my home. After shopify support team's investigation, the wrong status was caused by the incomplete configuration on my side. Thanks very much for support team's patience and assistance. The problem is well resolved.

Twinkle Homes
Spojené království
Doba používání aplikace: 24 dny
30. červen 2015

I like it a lot but the it seems the progress bar doesn't change color. It has stayed green for me.

Custom Soccer Jerseys
Spojené státy
Doba používání aplikace: 19 dny
20. leden 2018

Working find, easy to integrate, nice look, but it would be a 5 stars apps if:
You can track more than 1 tracking number in an order, faster response customer support & have notification to customer for each status update prior to shipment.

Theaubergines
Indonésie
Doba používání aplikace: 17 dny
24. říjen 2018

Was about to upgrade to business for $29.95, which is totally fine but they have almost tripled the price now and as marketers do, giving 30% off now, on a price that has gone up 300-400%. L O L!!!. Absolute extortion and other apps will do the same for way less. Super disappointed with this app and company.

FreakyPet
Kypr
Doba používání aplikace: 11 dny
6. srpen 2018

Haven't used it yet but just installed and I have really high expectations! Love it so far though and will be following up.

Thecolorsage
Spojené státy
Doba používání aplikace: 11 dny
9. červenec 2019

Their customer care is outstanding ! They fixed numerous setup challenges in a blink of an eye and the result is terrific!

lejolimaillot
Francie
Doba používání aplikace: Asi 9 hodinami
7. březen 2019

I hate to leave bad reviews, but I dont know how this app has a 4.9 ratings! Support is none existent, the app doesn't work with my shop. Track simply doesn't return any info where as their competitors who offer free 100 orders per month works like charm. I contacted them and told them this but no answer was given.

Seriously guys you should up your game if you want to charge premium prices compared to other apps. Being the worst in tech and support and want to charge the highest simply doesn't work..

Bagilio
Spojené arabské emiráty
Doba používání aplikace: 8 dny