Transcy: AI Language Translate

Transcy: AI Language Translate

Built for Shopify

Recenze (5 704)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
    5,3 tis.
  • 5 % hodnocení s 4 hvězdami
    259
  • 1 % hodnocení s 3 hvězdami
    42
  • 0 % hodnocení s 2 hvězdami
    23
  • 2 % hodnocení s 1 hvězdami
    112
5. leden 2022

I was helped by the supporter called Andy. Never seen such a friendly and polite both. and quick response. Even for beginner to use the app or building your own HP, we need a person who easy to hear and ask. this guy is the guy. Thank you so much!

WAsisCA
Japonsko
Doba používání aplikace: 8 měsíci
Vývojář OneCommerce.io odpověděl 6. leden 2022

Hi Wakohishiki,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

3. červenec 2022

Im really happy with the app, the translation works perfectly and I can edit it manually. Charlotte from customer support has been very helpful and helped me set up everything in my store !

Forever Never
Německo
Doba používání aplikace: 8 měsíci
Vývojář OneCommerce.io odpověděl 5. červenec 2022

Hi Bettina,

I'm Daisy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy - Translate Language and Convert Currency

25. srpen 2021

Great customer service. Need a more flexible translation experience. For instance, changing translation for 3rd party app: pagefly/section anyway is not possible

EcoFlow Europe
Hongkong – ZAO Číny
Doba používání aplikace: 8 měsíci
Vývojář OneCommerce.io odpověděl 25. srpen 2021

Hi Patrick,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your feedback.

With the translation from third party app like pagefly, our app is automatically detecting the third party element and translating them properly, unfortunately the translation from third party cannot be edited at the moment. However we have noted your point to improve our app in the better way to reach more customer's expectation.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

29. listopad 2022

Sehr gute App, hatte vorher eine andere App, die garnicht funktionierte im Shop. Der kundenservice schrieb mich direkt per Chat an und fragte ob es behilflich sein kann. Ich hab nun innerhalb von 30 Min meinen kompletten Shop übersetzt. Spitze! Dankeeeeee Very good app, previously had another app that didn't work at all in the shop. The customer service wrote me directly via chat and asked if they could help. I have now translated my entire shop within 30 minutes. Top! Thankss

Rosense
Německo
Doba používání aplikace: 8 měsíci
Vývojář OneCommerce.io odpověděl 30. listopad 2022

Hi Birol,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

5. červenec 2021

Good app, easy to use and very intuitive design.
I realised the translation is pretty good from English to Chinese.
Customer service is very good!

Sokhanstudio
Singapur
Doba používání aplikace: 8 měsíci
Vývojář OneCommerce.io odpověděl 6. červenec 2021

Hi Sookie,

This is Kelsey from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelsey
Transcy - Translate Language and Convert Currency

31. březen 2022

Very nice, Great customer service. Jennifer helped me a lot and solved my problems in time, the APP works great.

EQUAL Coffee Hub
Saúdská Arábie
Doba používání aplikace: 8 měsíci
Vývojář OneCommerce.io odpověděl 4. duben 2022

Hi Mohammed,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

2. listopad 2021

Adorei esse aplicativo, sou brasileiro e precisava expandir minha loja para outro país, e o app é perfeito, traduziu o idioma da loja e converteu a moeda também, o suporte é maravilhoso, recomendo 100%.

Loja Winners2
Brazílie
Doba používání aplikace: 8 měsíci
Vývojář OneCommerce.io odpověděl 2. listopad 2021

Hi Fabio,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

3. srpen 2022

The service you'll receive from this company is OUTSTANDING. More app providers can learn from this. At every hour of the day, they will answer your emails in minutes. Thank you for making the integration smoothly.

KHAIZEN
Nizozemsko
Doba používání aplikace: 8 měsíci
17. březen 2022

I used this app to do multicurrency on a website - it works well, great app, easy to set up, good support

Everink Tattoo
Hongkong – ZAO Číny
Doba používání aplikace: 8 měsíci
Vývojář OneCommerce.io odpověděl 21. březen 2022

Hi Maksim,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

20. červen 2022

This is really a plug-and-play app for language translators. The best one so far and I highly recommend it. The support is quick and very helpful.

hedyandklee
Německo
Doba používání aplikace: 8 měsíci
Vývojář OneCommerce.io odpověděl 21. červen 2022

Hi Abdul,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

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