Transcy: AI Language Translate

Transcy: AI Language Translate

Recenze (5 910)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
17. říjen 2024

A very professional

PINKPARKS
Hongkong – ZAO Číny
Doba používání aplikace: Asi 4 hodinami
Vývojář OneCommerce.io odpověděl 8. listopad 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce

11. červenec 2024

OUTSTANDING SUPPORT FROM GISELLE

Mein Autolicht
Německo
Doba používání aplikace: Více než rokem
Vývojář OneCommerce.io odpověděl 17. červenec 2024

Hi Hüseyin,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

27. květen 2024

Excellent support. I started to set up the app and started with chat for support. They were very fast to help me and I have the site translated the same day. Thank you. I look forward to seeing how this works for me.

The Sound Journey Store - Canada's Largest Selection of Bowls, Gongs and more
Kanada
Doba používání aplikace: Asi měsícem
Vývojář OneCommerce.io odpověděl 11. červen 2024

Hi Ivan,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

12. červenec 2024

great customer service from cris

Ethora Project
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář OneCommerce.io odpověděl 23. červenec 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

30. červenec 2024

Excellent Support from Giselle!

Had a glitch with the translation app, and Giselle was fantastic in resolving it quickly. Really impressed with the prompt and efficient service!

A Dot Crafts
Kypr
Doba používání aplikace: Asi 5 hodinami
Vývojář OneCommerce.io odpověděl 12. srpen 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

18. červenec 2024

Ein super Support und eine App die zum Großteil einfach zu bedienen ist.

Der freundliche und immer verfügbare Support hat mir geholfen alte Fehler aus meinem Theme zu beheben, so das ich jetzt wieder übersetzen kann. Super arbeit!

Die App ist sehr übersichtlich aufgebaut und lässt sich gut bedienen, doch würde ich mir wünschen das ich jede Seite oder Section einzeln mit dem jeweiligen gesamten Inhalt aufrufen kann, um sie zu übersetzen. Momentan muss ich in die Suchleiste jeden Begriff eingeben um sie übersetzen zu können.
Mit dieser Verbesserung steigt nochmal die Übersichtlichkeit.

Benjis seeds
Portugalsko
Doba používání aplikace: 2 měsíci
Vývojář OneCommerce.io odpověděl 23. červenec 2024

Hi Benji,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

7. červenec 2024

Great customer service. Giselle helped us straight away and also assisted with some customisation. Transcy need to give this girl a pay rise!

BottleCloths
Spojené království
Doba používání aplikace: Asi 9 hodinami
Vývojář OneCommerce.io odpověděl 17. červenec 2024

Hi Nicholas,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

20. červen 2024

I encountered Giselle, a very poor customer service representative. Not only was she slow, but she also kept me waiting for a long time. She said she would transfer me and then there was no response or action.

VegaPuff JP
Hongkong – ZAO Číny
Doba používání aplikace: 6 měsíci
Vývojář OneCommerce.io odpověděl 21. červen 2024

Hi there,

This is Brian and we apologize for any inconvenience causing to your experience

- Through this unexpected situation, we will recheck the agent and have a proper training to avoid this in the future, so I highly appreciate your empathy

- We have seen that one of our colleagues is reaching out you, please check your email and let him know if you need further support

Regards,
Brian
Transcy by OneCommerce

17. červen 2024

Customer service is always very helpful and quick in solving issues. :)

Lilja the Label
Finsko
Doba používání aplikace: 7 měsíci
Vývojář OneCommerce.io odpověděl 19. červen 2024

Hi Laura,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

10. říjen 2024

3 Monate SEO-Arbeit für uns ruiniert. Achtung: diese App setzt canonical Tags und dadurch wurden wir bei Google abgestraft. Richtig mies. Die App ist ansonsten auch etwas kompliziert aufgebaut. Sind leider nicht zufrieden.

sandiia® – stylische Babycarrier
Německo
Doba používání aplikace: Více než 2 roky
Vývojář OneCommerce.io odpověděl 13. říjen 2024

Hi there,

This is Saha from Transcy

- On the behalf of our team, we're truly sorry to hear that our app caused such disruption to your SEO efforts. It's clear that this has been a frustrating experience. We understand how important SEO is to your business, and we're committed to doing everything we can to make things right

- We have seen that one of our colleagues is reaching out you and guided how to handle this issue, please let us know if you need further support

Hope to hear from you soon

Regards,
Saha
Transcy by OneCommerce