Transcy: AI Language Translate
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Great app! and the support is also great.. they answer quickly and give good support!
Hi Florus,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io
Regards,
Oriana
Transcy by OneCommerce
It's a really good and reliable translation app, especially when translating third-party apps. Transcy works very well.
I always had questions and minor problems, but the entire support team (especially “Clara”) always helped me very quickly.
However, I have to deduct one star because the translation of the same words in different products was not consistent (upper case, lower case) and I had to rework a few things as a result.
And it takes a while to find your way around the menu, the navigation could be a bit clearer and easier.
Once you get used to it and understand the menu and navigation, it's a "very good" translation app overall.
Update from October 15, 2024:
I changed my rating to 5 stars today. The updates to the app in the last few months and weeks have been really great. The app is so good now, and if I have a small problem, I always get help quickly. Like today from "Polaris", but the other support employees also always help very quickly and are very competent.
Hi Roland,
This is Kieran from Transcy. Thanks for your feedback
We have noted your points and will take a look into consideration to improve the app in the better way
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy by OneCommerce
Really good customer support. Polaris helped me to solve all my issues.
Hi there,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io
Regards,
Bellamy
Transcy by OneCommerce
good
Hi there,
This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io
Regards,
Kieran
Transcy by OneCommerce
Amazing service. Can't expect more than the job they did. Keep it up.
Hi Hanlun,
This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io
Regards,
Patrick
Transcy by OneCommerce
I'd reccomend it, it's easy to use and with great support team!
Hi there,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io
Regards,
Kane
Transcy by OneCommerce
installed and uninstalled - complicated and full of pay walls for a coreect and adjusted translation
Hi there,
This is Brian and we personally apologize for any inconvenience causing to your experience
- We have realized you met some troubles starting using our app, then one of our colleagues have reached you via live chat and email as well but we still have not received your response
- To follow up your case, one of our colleagues is reaching out you via email again, please check your email and let him know if you need further support
Hope to hear from you soon
Regards,
Brian
Transcy by OneCommerce
very good
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our live chat or email us at support@transcy.io
Regards,
Selina
Transcy by OneCommerce
The customer support team was very responsive and timely and did a great job of helping me resolve my issue.
Hi there,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
Giselle was amazing and worked at lightning speed!
Hi there,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io
Regards,
Kane
Transcy by OneCommerce