Recenze (5 704)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
23. březen 2022

a good app that helped me translate my website in to few different languages and multiple currencies, I recommend it

LuLu portrait
Hongkong – ZAO Číny
Doba používání aplikace: Asi měsícem
Vývojář OneCommerce.io odpověděl 25. březen 2022

Hi there,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

17. březen 2023

They response you and fix your problems very soon and perfectly. Very nice customer service. Highly recommended.

Lefton Home
Čína
Doba používání aplikace: Asi měsícem
Vývojář OneCommerce.io odpověděl 20. březen 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

12. červenec 2022

I want to create a cross-border online store! This app is a big help for me! And the customer support was very honest and nice guide.
Thank you Frola!!^^

HAND in HAND
Japonsko
Doba používání aplikace: Asi měsícem
Vývojář OneCommerce.io odpověděl 18. červenec 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

25. únor 2021

Customer service is great, Lisa helped me very promptly to modify the settings and I didn't need to stress about it. 24/7 Customer Service is very real, and very efficient. Would recommend.

Bella Hair CA
Kanada
Doba používání aplikace: Asi 2 roky
Vývojář OneCommerce.io odpověděl 25. únor 2021

Hi there,

I'm Scarlett from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Scarlett
Transcy - Translate Language and Convert Currency

11. leden 2021

A very useful application, I was able to solve my currency conversion problem thanks to Lisa who helped me a lot. I also appreciated the responsiveness of Lisa customer's support, she sent me a message alerting me to my problem and she helped me resolve my problem.
Thanks you so much to this best app and Lisa, the best Transcy Customer's Support.

My Laptop Standee
Francie
Doba používání aplikace: Asi měsícem
Vývojář OneCommerce.io odpověděl 11. leden 2021

Hi there,

Here's Phelan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phelan
Transcy - Translate Language and Convert Currency

25. srpen 2022

Amazing sales rep, very friendly!! Love this app and all its functionalities. Would recommend any day.

Lindeen
Kanada
Doba používání aplikace: Asi měsícem
Datum úprav: 26. leden 2024

It works, and when it doesn't work their customer service is always live to help. So it can sometimes be frustrating is logical things don't work rightaway, but fortunately their customer service can solve the issues.

Van De Zotte Perfume
Nizozemsko
Doba používání aplikace: Asi 2 roky
Vývojář OneCommerce.io odpověděl 13. leden 2022

Hi Joeri,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

13. prosinec 2022

Ellie has been so helpful, and I couldn't have set it up correctly without her. Very quick replies and great support from her.
Thanks Ellie!!

Iconic Pulse
Nový Zéland
Doba používání aplikace: Asi měsícem
Vývojář OneCommerce.io odpověděl 15. prosinec 2022

Hi Lucy,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Datum úprav: 11. leden 2022

Support is awesome! I got help from Lisa right away after installing the app.
She made sure I understood everything.
Very fast to install and easy to use!

Hilakari Shop
Finsko
Doba používání aplikace: Asi měsícem
Vývojář OneCommerce.io odpověděl 11. leden 2022

Hi Timi,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

22. listopad 2022

Great support and superb translation! Highly recommended to anyone looking to expand into new countries and regions.

Sorafi
Japonsko
Doba používání aplikace: Asi měsícem
Vývojář OneCommerce.io odpověděl 24. listopad 2022

Hi Gabriel,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce