Transcy: AI Language Translate

Transcy: AI Language Translate

Recenze (5 886)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
4. listopad 2023

Very pleased with the team, they've managed to custom switcher so it look natural on our website. Very pleased with their service.
They were very professional. I am using them from now on

Romain Lopez
Spojené království
Doba používání aplikace: 29 dny
Vývojář OneCommerce.io odpověděl 7. listopad 2023

Hi Romain,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

22. listopad 2022

Great support and superb translation! Highly recommended to anyone looking to expand into new countries and regions.

Sorafi
Japonsko
Doba používání aplikace: Asi měsícem
Vývojář OneCommerce.io odpověděl 24. listopad 2022

Hi Gabriel,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

11. září 2021

The customer support is very responsive and helpful, I recommend greatly this app for new users as well as experienced.

Noble Metals
Francie
Doba používání aplikace: Asi měsícem
Vývojář OneCommerce.io odpověděl 13. září 2021

Hi Ludovic,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Datum úprav: 31. srpen 2021

The team was a great help. I have had there help 2 or 3 times. I definitely recommend getting them to help you.

D R Distributors
Kanada
Doba používání aplikace: Asi 2 roky
Vývojář OneCommerce.io odpověděl 31. srpen 2021

Hi Dwayne,

This is Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Adela
Transcy - Translate Language and Convert Currency

31. srpen 2021

The customer support for Transcy is very good, always aiding in solving tech issues in a few days. Regarding the interface of the app, it is slightly slow to translate and there may be some issues that arise. However the staff will be there to aid in solving them as mentioned.

KOMME K5
Singapur
Doba používání aplikace: Asi 2 roky
Vývojář OneCommerce.io odpověděl 31. srpen 2021

Hi KOMME,

This is Keisha from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate you taking the time out to share your experience with us.

For your concern as "it is slightly slow to translate", as usual our app will translate your store almost immediately after your page is fully loaded. Another concern is that because some issues is related to technical issue, so it needs Dev to check and fix it, it's hard to avoid delay but once your issue is raised, we will try to resolve it as soon as possible.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Keisha
Transcy - Translate Language and Convert Currency

16. listopad 2022

I use this app to translate my website in 4 languages. I love how easy it is to use. Sometimes I am weary to use the sync with Shopify button because it has happened in the passed that I need to go back and re translate some sections. But in general it works great and the staff is great as well.

wlgconsulting
Řecko
Doba používání aplikace: Asi měsícem
Vývojář OneCommerce.io odpověděl 17. listopad 2022

Hi Tatjana,

I'm Enzo from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Enzo
Transcy by OneCommerce

26. duben 2022

This is by far the most advanced and efficient translation app for Shopify! The support is excellent!

cannhelp-dk
Dánsko
Doba používání aplikace: Asi měsícem
Vývojář OneCommerce.io odpověděl 27. duben 2022

Hi Sara,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

28. duben 2022

Otrzymałam super pomoc. Nie musiałam robić nic sama. Jestem bardzo zadowolona i z pewnością będę polecać aplikację.

mama.artystka
Spojené království
Doba používání aplikace: 30 dny
Vývojář OneCommerce.io odpověděl 5. květen 2022

Hi Malgorzata,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

23. srpen 2022

Super app, nem at navigere og effektiv til oversættelsesformål. Super god kundeservice også, de hjælper altid med at løse problemerne hurtigt.

Sanzi Beauty
Dánsko
Doba používání aplikace: 30 dny
24. červenec 2022

I downloaded this app, and right away I was assigned to a great support person named Amber. She helped me set up exactly what I needed. top tier service!

eatmeplz
Spojené státy
Doba používání aplikace: 30 dny