Transcy: AI Language Translate

Transcy: AI Language Translate

Recenze (5 913)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
12. únor 2022

Użyłem aplikacji w celu translacji mojej strony e-commerce. Kilka problemów technicznych zostało rozwiązanych przez agenta. Głównym problemem jest panel administracyjny - bardzo nieintuicyjny i ciężko znaleźć lokalizacje translacji co do czego się odnosi.

Lenbutik.com
Česko
Doba používání aplikace: Téměř 2 roky
Vývojář OneCommerce.io odpověděl 14. únor 2022

Hi Teresa,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

For your concern as you did not know how to locate your needed word to translate in app, as usual we clearly divide resource types such as product or checkout page, then you should go its details and edit your translation content manually easily. I have seen that you're having an active chat with my colleague, please let them know if you need further support.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

23. říjen 2022

shiro from customer service is great and very responsive, thank you for his help and availability !

John & Greg
Francie
Doba používání aplikace: 23 dny
Vývojář OneCommerce.io odpověděl 24. říjen 2022

Hi Jonathan,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

11. červenec 2022

A GREAT APPLICATION AND SUPPORT TEAM. I RECOMMEND 100%. IT WASN'T EASY BUT THE SUPPORT HAS WORKED HARD TO GET THE RESULT I WANTED.

SOPHIE'S STORE
Španělsko
Doba používání aplikace: 23 dny
Vývojář OneCommerce.io odpověděl 18. červenec 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

17. únor 2022

The app is not very userfriendly however the team behind it is great! They helped me solved all my issues pretty fast

LABISK.OT
Švýcarsko
Doba používání aplikace: Více než rokem
Vývojář OneCommerce.io odpověděl 18. únor 2022

Hi Allegra,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. As your feedback about our interface, please let us know more about it, so we will take it into consideration and improve it in the better way.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

18. leden 2022

Amazing app!! Very helpful! The customer service is amazing! They reached out themselves to help and suggest the best, and the app works perfectly fine!

Michino Paris
Francie
Doba používání aplikace: 23 dny
Vývojář OneCommerce.io odpověděl 20. leden 2022

Hi Yasu,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

5. červenec 2022

Very slick, everything works with the translation and the currency conversion and support is fast when needed.

Riverboat Gaming Poker
Spojené království
Doba používání aplikace: 23 dny
Vývojář OneCommerce.io odpověděl 6. červenec 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

8. březen 2022

We use it for translation only and it does the job. Not 100% user-friendly, but the customer support is excellent.

Ergostone
Švédsko
Doba používání aplikace: Více než rokem
Vývojář OneCommerce.io odpověděl 9. březen 2022

Hi Viktor,

I'm Kaylin. Thanks for your review. We hope you have a good experience with our support team and Transcy app.

However as you said that not 100% user-friendly, you please elaborate it so that we can check and improve it in the better way. I have seen that one of my colleague is following up your case, please let them know if you need further support.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

1. září 2021

The people working for the app are very fast and solve the problem very quick. i am glad with the team.

La Boîte Spirituelle
Kanada
Doba používání aplikace: 23 dny
Vývojář OneCommerce.io odpověděl 2. září 2021

Hi there,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

19. říjen 2022

Fast customer support. The app works good. Very customisable and user friendly. it did not slow down the page speed, so that is nice too

Brandcuts Wholesale ApS
Dánsko
Doba používání aplikace: 23 dny
Vývojář OneCommerce.io odpověděl 20. říjen 2022

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

4. leden 2023

Fantastic job ! The request was very quickly processed, it was super efficient. Everything was handled professionally! real effective support. Thanks a lot.

Chamisae
Francie
Doba používání aplikace: 23 dny
Vývojář OneCommerce.io odpověděl 9. leden 2023

Hi Muriel,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce