Transcy: AI Language Translate
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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schnelle und perfekte auf den Punkt gebrachte Hilfe es ist alles zur besten Zufriedenheit. Kann ich nur weiterempfehlen
Hi Alessio,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
easy to use, helpful customer support service. Way easier to use than the other apps for translation
Hi there,
I'm Jason. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Jason
Transcy - Translate Language and Convert Currency
the best translation app. I recommend. They helped me with the configuration of the application on my site. Everything is perfect
Juste installé. Service client au top et très utile lors de l'installation. L'aspect visuel est correct
Hi Diarra,
This is Enzo. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Enzo
Transcy - Translate Language and Convert Currency
Jane was a fantastic help today. She really spent the time to set me up and get me going. I would've cancelled if it weren't for her great help. Jane not only has my thanks, but my commendation! Blessings to you and Jane!!!
Hi David,
Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Stephen
Transcy - Translate Language and Convert Currency
Mi piace questa app, la sto usando in 2 store, grazie mille. il supporto è molto veloce ad aiutarti, questo è importante.
Hi Loris,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
I contacted Transcy for i was having issues with the app, the support were very fast to help me when i was in trouble and fixed it. Thanks
Hi Lasse,
This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
Molly did a great job to help me with the app features ...thanks.....................................
Hi Joseph,
Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
Liked it!! I recommend!! after I had some difficulties in configuring the support Jennifer helped me!! and I finally managed to configure it perfectly. Thank you very much all the Transcy Team..
Hi WILLIAN,
This is Carrick. We're deeply sorry for this inconvenience causing to your experience.
For unexpected support from our agent, she was personally talked directly and had a proper training to avoid it in the future. Hope you sympathize for us.
I have seen that one of my colleagues is reaching out you, please kindly check your email for further support. Looking forward to hearing from you soon.
Regards,
Carrick
Transcy - Translate Language and Convert Currency
(Updated Review) This is a basic translation app. It will not allow you to translate 3rd party elements which the development team mentioned that there are limitations although it is not stated on their support page or on the Shopify app page. So if you are looking to do so, I will highly recommend using Weglot instead. Weglot does not have any problem translating 3rd party elements. However, the customer service is pretty good given that they took the initiative to call me to explain and were willing to provide a refund.
Hi there,
I'm Wilson from Transcy - Translate Language and Convert Currency Customer Support Team.
I received your complaint concerning your issue as unable to edit third party element, so I'm sorry that the service did not live up to those goals for you. I will make every effort to address this issue in order to make sure that it does not happen again for you or our other visitors.
Although it can't make up for your poor experience, I would like to offer you a refund as an apology. Thank you for bringing the problem to our attention.
If you have any questions or comments for us, please feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Wilson
Transcy - Translate Language and Convert Currency