Recenze (5 697)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
11. listopad 2021

I was accompanied by a coach every step of the way. I love this app and the result. I would recommend the app to everyone. Thank you very much for your support!

Cult Car Colors
Německo
Doba používání aplikace: Asi 2 hodinami
Vývojář OneCommerce.io odpověděl 16. listopad 2021

Hi Ulrike,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

31. leden 2022

support is nice and competent. unfortunately with 1000+ products, the app doesn't make sense (checkout not translatable, corrections not possible)

Surfari Surf Shop
Švýcarsko
Doba používání aplikace: 2 dny
Vývojář OneCommerce.io odpověděl 1. únor 2022

Hi Roman,

Here's Diego from Transcy - Translate Language and Convert Currency Customer Support Team and we're so sorry for this inconvenience that might have

With your feedback about our limitation with +1000 products, I've already forwarded to my Dev team and noted down to our update list. We're aware of this limitation would might affect not only to your business but also other customers. Because of some technical limit and server, we've been trying to improve this downside and definitely will consider and change this limitation better in the near improvement. So please stay tuned. Will keep you updated once got any news.

For translating checkout page and editing translation, you have to just add language as advance language. You added language as basic that's the reason it was not translating checkout page and you were unable to edit translation. As I have seen that my colleague has sent you follow-up email please let them know if you need further support.

Best Regards,
Diego

30. březen 2021

Well-made, simple and intuitive application
Very friendly assistance and quick answers with integrated chat

CCStudio Textile Design
Itálie
Doba používání aplikace: Asi 2 hodinami
Vývojář OneCommerce.io odpověděl 31. březen 2021

Hi Michele,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

17. květen 2022

Nopea käyttöönotto. Tuki vastasi heti ja auttoi asiantuntevasti kysymyksiin. Eri kielten ja valuuttojen käyttöönotto on yleisellä tasolla monimutkaista, mutta tämä appi teki siitä helpompaa.

Bulkkinen
Finsko
Doba používání aplikace: Asi 2 hodinami
Vývojář OneCommerce.io odpověděl 18. květen 2022

Hi there,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

25. listopad 2022

thanks for this great app. the support team is very helpful and answers any question you ask. thank you a lot

MAS VOGUE
Egypt
Doba používání aplikace: Asi 2 hodinami
Vývojář OneCommerce.io odpověděl 28. listopad 2022

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

20. prosinec 2022

Hervorragender Kundendienst. Simultan wurde mir bei der Installierung geholfen und schlussendlich konnte ich die App in nur 30 Minuten nutzen. Kann ich nur sehr empfehlen!

Kibemo
Švýcarsko
Doba používání aplikace: Asi 2 hodinami
Vývojář OneCommerce.io odpověděl 22. prosinec 2022

Hi Samuel,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

17. duben 2021

So far so good. Thank you Andy for the very quick reply and help using the collaborator function. very helpful

sandhcloset
Spojené arabské emiráty
Doba používání aplikace: Asi 2 hodinami
Vývojář OneCommerce.io odpověděl 19. duben 2021

Hi Sahra,

This is Tracy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Tracy
Transcy - Translate Language and Convert Currency

1. září 2022

Great app, I got in touch with the support team at Transcy for help with a query, Zenny was very quick to reply and her response was extremely helpful. Great service! Highly recommend

soibioluxe.com
Kanada
Doba používání aplikace: Asi 2 hodinami
16. červenec 2022

Service client très réactif, Pauline me guide pas à pas et me propose les solutions les plus adaptées à mes besoins.

evolsquad
Francie
Doba používání aplikace: Asi 2 hodinami
Vývojář OneCommerce.io odpověděl 18. červenec 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

22. únor 2023

El servicio de atención al cliente es espectacular, me han atendido rápido en tiempo real y solucionado mis problemas

mikover
Španělsko
Doba používání aplikace: Asi 2 hodinami
Vývojář OneCommerce.io odpověděl 22. únor 2023

Hi Jorge,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce