Transcy: AI Language Translate

Unfortunately, this is the only rating I can give at the moment. I read their offer to translate into two languages ​​for 9.90, in fact it turned out that a normal translation can be done into 1 language, and the second language will be a translation of something like google translate in real time, that is, it is completely useless for SEO optimization!
I would give this app a 5 and use it and ...

Since the most recent change you cannot edit translations on the free plan. On top of that the edition interface is extremely slow and inconvenient to use.

The worst application, two days trying to make it work and nothing. Frustrating and unnecessary work. The cheaper apps are just as good, if not better, than what is offered here. Not satisfied at all, and I do not recommend it.

Had a very negative experience with Trancy lately. I paid a yearly fee at the beginning of 2024, but then one day all my translation are lost (meanwhile I was spending ads spending to attract people to the page only found out that the pages are not in their languages, so lost lot of money on ad spending and sales), afterwards I contacted Transcy and they said I was on FREE plan?! I double checked ...

Just use another app
This app is too difficult to set up

There is the hassle of having to partially translate the product, and the app also does not work.

They broke my store and never answered. My request was just to allow currency traduction in mobile version. Instead of helping me or fixing the problem, they get into my store, made some changes and after that all currencies were broken. With their changes euro = prices in dollar.
In addition, now some of my articles are displayed with a price multiplied by thousand, do you buy a t-shirt for 2. ...

***update 04/23***
Terrible! stay away from it if you want an app that works and support team that helps.

We used this app for quite some time and realised, that the auto-switcher is not working. It took us 5(!!!) days and several hours, videos, calls, etc to convince them that the problem is there. Unfortunately they just test on Windows and dont care about Android or iOS devices.

After we ...

Customer service is not as claimed "24/7". The person that was appointed to us was not very professional when communicating with clients (e.g. We were requested to delete a review that they did not like after they have requested us to write one) The app has a lot of bugs and flaws when translating the website (There were many instances where we had to address the issues with the technical support ...

I like the interface of the currency switcher, more sleek than the one i was using. However, it seems like this app slowed down my site from 36 to 13. Luckily i backed up my theme and i load them back to get to 36.
But when i reinstalled this app, it dropped down to 19 again and still dropping... So CS team, don't try to throw the ball back to me saying other apps is affecting, cos clearly it isn ...

I modify my review because a customer service employee invited me to comment when I had not yet tried the application. I needed to make some modifications in the switcher and the customer service was terrible, they tried to help me but they did not have enough knowledge to do it and while they were making changes the language selector looked terrible on my online website... I will have to look ...