Transcy: AI Language Translate
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I had a bug where the user's selected language was not persistent as the user navigated throughout the site. After reaching out to Transcy support, Tee (my support contact) was able to fix the issue within a reasonable amount of time. I appreciate the attention to and timely responses, thank you!!
Hi Ryan,
Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Emma
Transcy by OneCommerce
I used this app to help me translate all pages of my website. I had some problems with the translation of some sections but the customer support helped me in 12hours or less. Very fantastic.
Hi Daniele,
Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
In relation to your feedback about supporting time, because some cases need to be investigated further by Dev team, so it needs more time to check and fix it completely.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Very quick and responsive support. Quick and easy set up. I recomend using this app It is good. i do however disapprove of the Minimum 100 characters restriction on the reviews
Hi Lucas,
This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
I love this application and with the attention of your staff. They have helped me whenever I have needed it, nice job!
Hi there,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
The app and the support are great. It works very well and the setup was easy. For any problems, the support is always there to help.
Hi Ronja,
This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy by OneCommerce
I'm making a website from the scratch with shopify. It's a complete new world for me so I need and searched for easy and friendly apps to help otherwise it would be impossible . I found this app very user friendly , very intuitive and easy . I'm translating from English to Portuguese and my suggestion is to implement portuguese from Portugal because in the app is portuguese from Brasil that have quite a few differences . If that is implemented than for sure my opinion will be rated to 5 stars . But I must say that it's easily correct in the editing . I assume that won't be a problem in french , german , italian etc because this situation it's only with portuguese/brasilian portuguese .I must add that the support is amazing . Quick , professional, skilled and very polite staff.Overall I'm very satisfied
Hi Ivone,
This is Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
For your concern as Portugal language in Brasil has a few differences, I will note this point and improve it for future update. Also we allow users to edit their translation if the translation does not reach your expectation, you can try to edit it.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Marcus
Transcy - Translate Language and Convert Currency
J'utilise l'application depuis peu et je suis satisfait du service offert. Leur service à la clientèle est vraiment très bon.
Hi Koura,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
Stiamo testando per ora la versione di prova ma risulta funzioni tutto per ora tutto funziona nella norma
Hi Stefania,
Here's Jena. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Very nice. Service is nice. They always help me do every details. And they really provide 24/7 service. Always here to help.
Hi Victor,
Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
Die App ist sehr umfangreich und zu empfehlen!
Sehr guter und schneller Support, außerdem sehr freundlich!
Vielen Dank für den sehr guten und sehr freundlichen Support Kaity!
Hi Thomas,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce