
Transcy: AI Language Translate
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Worst app! Doesn't solved my issue and wanted full access of my site!!! I don't give access and they remove my switcher!! I can't believe they did this!
Hi Sandra,
This is Justin and we're deeply sorry for your unexpected experience with our app
In relation to your concerns as following:
First of all, we fully take ...
No idea if the app is good, but there is no free plan as promised in the description. But the support team was quick to explain at least
Hi Nadine,
This is Helen and we're deeply sorry for your unexpected experience with our app
Regarding to your concern, we're offering 4 plans including Free plan as well. For ...
Buggy! Translated only parts of the page. Screwed up the reviews from Judge.me altough they write that they integrate with Judge.me and now all my reviews are gone after I allowed them access to my site. Now I have to ask support from Judge me to rectify the problem and hope nothing worse then that.
Hi Noah,
I'm Andrew from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for any inconvenience causing to your store.
As I have ...
The support is awesome, got helped all the way through the process of installing it. I have only tested the app a for a couple of minutes but the translations seem accurate. The one thing that king of dissapointed me was that on the shopify store it gives a free plan as an option, but that plan is only available for very new stores. *UPDATE*
I decided to update my review to 1 star because of the ...
Hi Antonio,
Here's Vincent and we sincerely apologize for this inconvenience causing to your store.
For unexpected support from my agent, I personally talked directly to them ...
Useless. It drained all my words by translating english to english. Also ongoing translation was not able to be cancelled. No warning that only 3% of the website was going to be translated (We accidentaly chose a category og 67.000 pages and was not able to stop it. We spoke to support and they stopped replying. Also, the support was calling me "Dear" all the time, who does that? Wasted 40 USD.
Hi there,
I'm Jess from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for the inconvenience caused to your store.
As I ...
Not usefull for shop with 1000 products and huge menu! Saving each manual line to edit take 7-20 seconds. You can not search for missing wrong translations. Please write in desc . that app is usefull only for small shops for 10-50 products maybe...
Hi Patrik,
Here's Miranda from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for this inconvenience caused to your store. ...
4 hours to translate 1 single page (with the help of the support team)..
I don't write reviews often, but for this one I have to. I've tried this app due to the good reviews, but was far from good unfortunately. The interface was difficult to navigate and I had trouble finding the right sections to translate. Additionally, the support team tried tried their best, but didn't also know how some ...
Hi Sam,
I'm Brian from Transcy and we sincerely apologize for your unexpected experience with us.
Regarding to your main concerns as following:
1. For unexpected support from ...
The chat support seems more interested on getting reviews than ensuring I got the app correctly installed. Right after each question I had related to the recent installation they just kept asking for this review. Poot translation. Uninstalled within the first 2 hours.
Hi Victor,
This is Amanda from Transcy - Translate Language and Convert Currency Customer Support Team. I sincerely apologize for this inconvenience causing to your ...
SI VOUS NE VOULEZ PAS PERDRE VOTRE TEMPS NE L'INSTALLER PAS.
SUPPORT CLIENTS AUSSI LENTS QU'UNE TORTUE.
Hi Cleo,
I'm Sarah from Transcy and we're deeply sorry for your unexpected experience with us.
Regarding to your main concerns as following:
1. For unexpected support from ...
I wish I could give -10 starts! I had the worst experience of my hole life with this app.
1) I installed it but obviously 2.000 words is not enough for a entire webpage
2) I tried to talk with CS and Andy let me waiting 1 hour to answer me 2 quick and simple questions about this the STARTER plan
3) I decided to buy it anyway... error... I've tried again... error.. I gave up!
4) I uninstalled the ...
Hello Juliana,
I'm Kate from FireApps Customer Support Team, and I am very sorry for the inconvenience caused to you.
First of all, please be advised that Transcy uses ...