Recensies (5.704)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
24 februari 2023

I would recommend this application, as it is quite functional and fully meets the needs. I also want to note the friendly and high-quality support.

MOODSTORIES - Women Clothing in Germany
Duitsland
8 maanden gebruiken de app
OneCommerce.io heeft geantwoord 28 februari 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

4 oktober 2021

很好. 不過有點難用. 教學不太清晰. 不過因為有提供24小時有客戶服務, 他們可以提供各種的支援, 需要常常找客戶服務! 如果有教學頁面就會更加好. 5星是一個鼓勵的分數, 希望可以更好的提升不同的功能

Fingertips Vintage
Japan
8 maanden gebruiken de app
OneCommerce.io heeft geantwoord 5 oktober 2021

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

As you said that "the teaching is not clear", we have sent you a follow-up emails, please let my colleague know about your point, so we will note it and try to reach your expectation.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Bewerkt 30 april 2021

I used this app to helps me out. I really like the app function, Help me to get the understanding of customers in cross-border sales. To sell things, we must first let customers understand and read well to create high revenue. Thank you so much for taking the time to have a lunch meeting today. I’m glad we had the opportunity to discuss an issue about our new project and receive your feedback on it. Your insights were so valuable that we will immediately review our product in order to resolve the problem. I will keep you updated and hopefully we can have another meeting next week. Regards,

JC MALL寵物單車商城
Verenigde Staten
8 maanden gebruiken de app
OneCommerce.io heeft geantwoord 4 mei 2021

Hi there,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

17 juli 2022

this app is perfect it has everything i wanted and the customer service is 10/10 they helped me with everything.

BackBoardShop
Saoedi-Arabië
8 maanden gebruiken de app
OneCommerce.io heeft geantwoord 18 juli 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

6 september 2022

This is the best Translation app I have tried here on Shopify. They have outstanding customer service. Every time I have questions they are there to help as if they are just waiting for e to chat :)
People are very friendly and very helpful.
Plus the app works perfectly, has a lot of features, so much customization which I love!
Thank you so much!

Ariko
Nederland
8 maanden gebruiken de app
18 januari 2022

Great support - very fast - competent staff - very easy to use - great support from the first minute - absolutely recommend.

MySweetStitch
Duitsland
8 maanden gebruiken de app
OneCommerce.io heeft geantwoord 20 januari 2022

Hi Martin,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

2 juni 2022

This app helped me translate our website easily and if I had any problems I was helped quickly. I would definitely recommend.

SK-MEDICAL
Duitsland
8 maanden gebruiken de app
OneCommerce.io heeft geantwoord 8 juni 2022

Hi Alexander,

Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy - Translate Language and Convert Currency

10 juni 2023

The support of Transcy is extremely helpful. Lee guided me throughout the setup and has been extremely patient in guiding. Awesome

BBetter Store
India
8 maanden gebruiken de app
OneCommerce.io heeft geantwoord 12 juni 2023

Hi Varun,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

16 september 2022

Great!Their technical team is very professional!Able to solve problems quickly, very useful!Recommend everyone to use

GRACELOOK
China
8 maanden gebruiken de app
OneCommerce.io heeft geantwoord 22 september 2022

Hi Yang,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

5 januari 2022

I was helped by the supporter called Andy. Never seen such a friendly and polite both. and quick response. Even for beginner to use the app or building your own HP, we need a person who easy to hear and ask. this guy is the guy. Thank you so much!

WAsisCA
Japan
8 maanden gebruiken de app
OneCommerce.io heeft geantwoord 6 januari 2022

Hi Wakohishiki,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency