Transcy: AI Language Translate

Transcy: AI Language Translate

Recensies (5.915)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
25 februari 2021

Customer service is great, Lisa helped me very promptly to modify the settings and I didn't need to stress about it. 24/7 Customer Service is very real, and very efficient. Would recommend.

Bella Hair CA
Canada
Ongeveer 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 25 februari 2021

Hi there,

I'm Scarlett from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Scarlett
Transcy - Translate Language and Convert Currency

25 augustus 2022

Amazing sales rep, very friendly!! Love this app and all its functionalities. Would recommend any day.

Lindeen
Canada
Ongeveer een maand gebruiken de app
13 december 2022

Ellie has been so helpful, and I couldn't have set it up correctly without her. Very quick replies and great support from her.
Thanks Ellie!!

Iconic Pulse
Nieuw-Zeeland
Ongeveer een maand gebruiken de app
OneCommerce.io heeft geantwoord 15 december 2022

Hi Lucy,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Bewerkt 11 januari 2022

Support is awesome! I got help from Lisa right away after installing the app.
She made sure I understood everything.
Very fast to install and easy to use!

Hilakari Shop
Finland
Ongeveer een maand gebruiken de app
OneCommerce.io heeft geantwoord 11 januari 2022

Hi Timi,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

Bewerkt 26 januari 2024

It works, and when it doesn't work their customer service is always live to help. So it can sometimes be frustrating is logical things don't work rightaway, but fortunately their customer service can solve the issues.

Van De Zotte Perfume
Nederland
Ongeveer 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 13 januari 2022

Hi Joeri,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

22 november 2022

Great support and superb translation! Highly recommended to anyone looking to expand into new countries and regions.

Sorafi
Japan
Ongeveer een maand gebruiken de app
OneCommerce.io heeft geantwoord 24 november 2022

Hi Gabriel,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

11 september 2021

The customer support is very responsive and helpful, I recommend greatly this app for new users as well as experienced.

Noble Metals
Frankrijk
Ongeveer een maand gebruiken de app
OneCommerce.io heeft geantwoord 13 september 2021

Hi Ludovic,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Bewerkt 31 augustus 2021

The team was a great help. I have had there help 2 or 3 times. I definitely recommend getting them to help you.

D R Distributors
Canada
Ongeveer 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 31 augustus 2021

Hi Dwayne,

This is Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Adela
Transcy - Translate Language and Convert Currency

31 augustus 2021

The customer support for Transcy is very good, always aiding in solving tech issues in a few days. Regarding the interface of the app, it is slightly slow to translate and there may be some issues that arise. However the staff will be there to aid in solving them as mentioned.

KOMME K5
Singapore
Ongeveer 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 31 augustus 2021

Hi KOMME,

This is Keisha from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate you taking the time out to share your experience with us.

For your concern as "it is slightly slow to translate", as usual our app will translate your store almost immediately after your page is fully loaded. Another concern is that because some issues is related to technical issue, so it needs Dev to check and fix it, it's hard to avoid delay but once your issue is raised, we will try to resolve it as soon as possible.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Keisha
Transcy - Translate Language and Convert Currency

16 november 2022

I use this app to translate my website in 4 languages. I love how easy it is to use. Sometimes I am weary to use the sync with Shopify button because it has happened in the passed that I need to go back and re translate some sections. But in general it works great and the staff is great as well.

wlgconsulting
Griekenland
Ongeveer een maand gebruiken de app
OneCommerce.io heeft geantwoord 17 november 2022

Hi Tatjana,

I'm Enzo from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Enzo
Transcy by OneCommerce