Transcy: AI Language Translate

Transcy: AI Language Translate

Recensies (5.885)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 22 november 2022

good customer service, they are helpful and willing to help when there is an issue. Thank you , hope the app will work well

dressupyourpurse
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 12 november 2020

Hi there,

This is Stephen and we're sincerely sorry for this inconvenience causing to your experience

We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check your email and let him know if you need further support.

Regards,
Stephen
Transcy by OneCommerce

17 februari 2022

The app is not very userfriendly however the team behind it is great! They helped me solved all my issues pretty fast

LABISK.OT
Zwitserland
Meer dan een jaar gebruiken de app
OneCommerce.io heeft geantwoord 18 februari 2022

Hi Allegra,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. As your feedback about our interface, please let us know more about it, so we will take it into consideration and improve it in the better way.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

18 januari 2022

Amazing app!! Very helpful! The customer service is amazing! They reached out themselves to help and suggest the best, and the app works perfectly fine!

Michino Paris
Frankrijk
23 dagen gebruiken de app
OneCommerce.io heeft geantwoord 20 januari 2022

Hi Yasu,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

5 juli 2022

Very slick, everything works with the translation and the currency conversion and support is fast when needed.

Riverboat Gaming Poker
Verenigd Koninkrijk
23 dagen gebruiken de app
OneCommerce.io heeft geantwoord 6 juli 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

8 maart 2022

We use it for translation only and it does the job. Not 100% user-friendly, but the customer support is excellent.

Ergostone
Zweden
Meer dan een jaar gebruiken de app
OneCommerce.io heeft geantwoord 9 maart 2022

Hi Viktor,

I'm Kaylin. Thanks for your review. We hope you have a good experience with our support team and Transcy app.

However as you said that not 100% user-friendly, you please elaborate it so that we can check and improve it in the better way. I have seen that one of my colleague is following up your case, please let them know if you need further support.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

1 september 2021

The people working for the app are very fast and solve the problem very quick. i am glad with the team.

La Boîte Spirituelle
Canada
23 dagen gebruiken de app
OneCommerce.io heeft geantwoord 2 september 2021

Hi there,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

19 oktober 2022

Fast customer support. The app works good. Very customisable and user friendly. it did not slow down the page speed, so that is nice too

Brandcuts Wholesale ApS
Denemarken
23 dagen gebruiken de app
OneCommerce.io heeft geantwoord 20 oktober 2022

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

4 januari 2023

Fantastic job ! The request was very quickly processed, it was super efficient. Everything was handled professionally! real effective support. Thanks a lot.

Chamisae
Frankrijk
23 dagen gebruiken de app
OneCommerce.io heeft geantwoord 9 januari 2023

Hi Muriel,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

9 maart 2021

I am in the building process right now so I cannot speak to how it actually works, but in setting up the apps function, Lynn helped me set it all up. She was efficient and super friendly and good communication. Thank you Lynn for all your help!

Basic Distinct
Canada
23 dagen gebruiken de app
OneCommerce.io heeft geantwoord 9 maart 2021

Hi there,

I'm George from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
George
Transcy - Translate Language and Convert Currency

28 juli 2023

Great app, fast translation and support chat always helped me to resolved several issues. I am really happy to have their app on our store.
A lot of function and the price is quite good for these options.
Definitely Recommend

ell-deco
Roemenië
23 dagen gebruiken de app
OneCommerce.io heeft geantwoord 3 augustus 2023

Hi Andrei,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce