Transcy: AI Language Translate

Transcy: AI Language Translate

Recensies (5.845)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
13 januari 2023

THE SUPPORT IS AMAZING, love this app, multiple things you can do in one app, currency, tranlsare and more !!

Galactry
Duitsland
25 dagen gebruiken de app
OneCommerce.io heeft geantwoord 16 januari 2023

Hi Ciro,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

27 september 2022

Translation into Norwegian. Language is not perfect, but the app is easy to use and quick to setup.

Redex Fitness
Noorwegen
Meer dan een jaar gebruiken de app
OneCommerce.io heeft geantwoord 3 oktober 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

21 januari 2023

I had a lot of questions before I chose Transcy for my website and Jaxber answered all of them with extreme kindness and simplicity. When choosing an app, it’s really nice to feel that the team will be there to help in case you have a problem. Great customer service!

Swivells
Frankrijk
24 dagen gebruiken de app
OneCommerce.io heeft geantwoord 27 januari 2023

Hi Amélie,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

14 mei 2022

Customer service is exceptional. Especially Jennifer, she solves all my problems and takes very little time to respond. Highly recommended!

TheSharkys
Frankrijk
24 dagen gebruiken de app
OneCommerce.io heeft geantwoord 17 mei 2022

Hi Salvador,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

17 maart 2021

i used this app and is very good and simple to use, really appreciate. The price is quite good and is really nice.

Cuscini&relax
Italië
24 dagen gebruiken de app
OneCommerce.io heeft geantwoord 17 maart 2021

Hi there,

I'm Helen from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Helen
Transcy - Translate Language and Convert Currency

3 juni 2021

The app is very slow and lag all the time, really frustrating. Also, hundreds of random words from my themes are taken into consideration, even though they are not present on my website. It becomes impossible to find a word to translate in particular. And the team is not helpful with that.

Altterre
Canada
Bijna 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 4 juni 2021

Hi 朱大掰,

I'm Peter from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for this inconvenience caused.

Regarding to your concern as following:

The first issue is the loading page speed in back end, If it happened on back end, it depends on how many pages as well as languages you're translating, it means the more pages or languages you have, the slow loading speed it should be.

The second issue as "Also, hundreds of random words from my themes are taken into consideration, even though they are not present on my website", the random words may come from your store theme, also because of theme limit, our app cannot detect those words in-app to edit, our app just automatically translate it properly, in case you want to edit it, we will help you from our system. For further check and help you resolve completely, my colleague has contacted you properly, please let them about it.

Hope to hear from you soon.

Regards,
Peter
Transcy - Translate Language and Convert Currency

28 januari 2023

Extremely useful app and amazing support! It does everything I needed to do perfectly and they were very responsive and extremely helpful.

Cushion Quilts
Verenigde Staten
24 dagen gebruiken de app
OneCommerce.io heeft geantwoord 30 januari 2023

Hi Laura,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

11 september 2022

I have just started using this app everything looking good so far, with one incident I have faced, Neville was really helpful and quickly solved it.

Ace Mills
Verenigde Staten
24 dagen gebruiken de app
20 april 2022

The app is really useful and Nancy from support helped me a lot and set up the app as it should be. Congratulations

Take a look 4 YoU
Servië
24 dagen gebruiken de app
OneCommerce.io heeft geantwoord 26 april 2022

Hi Darko,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

29 juli 2022

They are professional and Shen assisted with my case and settled my problem in just 10 mins!! She was nice and explained well to me. Good!!!

Ksquare Food
Hongkong SAR van China
24 dagen gebruiken de app