Transcy: AI Language Translate , 5.305 recensies
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First of all, great app. But the best part is the support team! Since it is difficult in the first part to setup a multi-lang store, they will help you with absolutely everything in little to no time. Found it amazing working with them!
Hi Ton,
Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Justin
Transcy by OneCommerce
The staff responds incredibly quickly and can even help set things up on your account! In an incredibly short amount of time, my website is now available in over 100 languages! What's even more amazing, they have an option to personalize the images used. Thank you Transcy!
Hi Christina,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
This is great app for muti language and currencies. There are many features and easy to use which make store owner life easy. The great part here is customer service are always available and fix the issue immediately. recommend to use it.
Hi Mohammad,
Here's Kelly from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kelly
Transcy by OneCommerce
So far so good, I installed it, had a slight bug which was fixed within 10 minutes. Quite impressive, professional, and overall customer support, especially given the fact that I'm on a free plan.
Kudos to Amber :)
Hi there,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce
I am delighted to hear that you had an exceptional support experience and would be thrilled to provide you with a detailed review.
Firstly, I must commend the support team for their exceptional service. Their professionalism, expertise, and willingness to go above and beyond were truly remarkable. It is rare to find such an outstanding level of customer service in today's world, and I was impressed by their dedication to ensuring that my needs were met.
From the moment I contacted the support team, I was treated with respect and kindness. They listened attentively to my concerns and provided me with personalized solutions that were tailored to my specific needs. They were patient, understanding, and never made me feel rushed or unimportant.
The support team was also extremely knowledgeable and experienced. They were able to answer all of my questions thoroughly and provided me with a wealth of information that was instrumental in resolving my issues. They were always willing to explain complex concepts in a way that was easy to understand, which was greatly appreciated.
Moreover, the support team was incredibly responsive. They were quick to respond to my queries and provided me with regular updates on the progress of my case. This level of communication was reassuring, and I never felt like I was left in the dark.
Overall, I cannot express how impressed I am with the support team. They provided me with the best support experience I have ever had, and I am grateful for their exceptional service. If you are looking for a company with outstanding customer support, I highly recommend this team. Thank you again for your fantastic service!
Hi there,
I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Gemma
Transcy by OneCommerce
First of all, the support team was extremely helpful and efficient. They were able to quickly identify the issue I was having and provide a solution. The team was also very friendly and made the process of getting help a pleasant experience.
Hi Mihailo,
This is Jocelyn from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy by OneCommerce
I just installed the Transcy app with a 14 day trial. I have had a great experience, customer service was there as soon as I installed-LIVE and assisted with all of my newbie questions. I have been searching for an app for awhile and tried a few for free and very disappointed. The translations are accurate but I will have to correct a few words-totally expected. Overall great!!! The currency was easy too. This is the perfect app for Canadians who need French for their website to comply with bill 96. (French language law includes ecommerce sites selling into Quebec, which is the 2nd most populated Provence in Canada) Mirene and Tee were awesome support techs who helped me with all of my concerns and questions. The onboarding experience was the best! I wish I knew about this app sooner!!! 40ish year old Shopify store owner-R
Hi there,
This is Jocelyn from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy by OneCommerce
The app is very easy to use, it can save me a lot of time, and I don't understand problems or even mistakes. The online staff can send me a message to communicate well, which is great! Thank again
Hi there,
This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Shirina
Transcy by OneCommerce
Very good app. Good customer service. They helped and guided me through everything I need to do. I think it will definitely help conversion and sales because being able to be understood by many countries is very important.
Hi Jaynard,
I'm Frederick from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Frederick
Transcy by OneCommerce
Great app with a lot of different templates to customize your switcher currency and language. Also the best translation I´ve gotten from a translator minimal change needed. The customer service is amazing and they help you with anything you need to customize for your store in a matter of minutes, always there to help you. Thank you for your great service
Hi Ryan,
This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy by OneCommerce