Transcy: AI Language Translate

Transcy: AI Language Translate

Recensies (5.903)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
16 mei 2022

We used this app to translate our store into multiple languages. Automated translation needed some proofreading but worked real fast and actually better than we expected. After we encountered a small bug when manually editing the translation, Shen from the support team helped us and fixed the issue within 15 minutes.

Train.Red
Nederland
7 maanden gebruiken de app
OneCommerce.io heeft geantwoord 18 mei 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

7 juli 2021

Thank you the plugin works wonderfully and very good support! Just change the settings you want and it works.

bepure.ch
Zwitserland
9 dagen gebruiken de app
OneCommerce.io heeft geantwoord 7 juli 2021

Hi Kathleen,

Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

17 december 2022

The customer service was nice specially PAULINA. She was helpful. she was with me until the end. .

Arrow22
Verenigde Staten
9 dagen gebruiken de app
OneCommerce.io heeft geantwoord 20 december 2022

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

3 februari 2023

Great Customers Support!
but this app lacks RTL/LTR auto switcher
If they can add this feature it would be awesome

Marvelius Store
Saoedi-Arabië
7 maanden gebruiken de app
OneCommerce.io heeft geantwoord 6 februari 2023

Hi there,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. Based on your feedback, we will take it into consideration and improve it in the right way

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

3 maart 2023

Fast, courteous operation, 24 hours a day! Excellent! The operators are excellent. They solve problems right away. Keep up the great work!

UNCIAL
Japan
9 dagen gebruiken de app
OneCommerce.io heeft geantwoord 7 maart 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

17 april 2022

Comme dans l´application elle ma permi de régler et de syncroniser, très pratique. Bien meilleurs/plus rapides à couper que les 2 paires précédentes (peu légères) j'ai acheté chez le vétérinaire! Les ongles des chats ne se pliaient pas en étant coupés et il était tellement plus facile de voir la partie "rose ne coupez pas" de l'ongle avec la lumière. Je le recommande à tous les propriétaires d'animaux!

Luxulta™
Zweden
9 dagen gebruiken de app
OneCommerce.io heeft geantwoord 18 april 2022

Hi Coffi,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

3 juli 2022

The customer service is great. A staff member helped me set up the app in just a few minutes. It's a great feature to my online store.

Bella Sherban
Bulgarije
9 dagen gebruiken de app
OneCommerce.io heeft geantwoord 4 juli 2022

Hi Bella,

This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy - Translate Language and Convert Currency

11 september 2022

Had a problem with the theme code and Lee from the support team was really helpful. Lovely experience.

Vanbesky
Portugal
9 dagen gebruiken de app
14 september 2021

We used this app to setup Spanish language and currency on our site. Setup was easy. Had a couple minor issues that were promptly addressed by the online chat support. It's live and we're very satisfied.

Alivia Simone
Verenigde Staten
9 dagen gebruiken de app
OneCommerce.io heeft geantwoord 15 september 2021

Hi Shirley,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

Bewerkt 9 februari 2022

I tried to get help from support, but they just stopped answering. I have been waiting for 30 minutes now and I'm still waiting..
I have send a lot of messages asking if they are still there, and if they could help me because I'm in a hurry. Update on my review:
After I made my review, the support team contacted me and apologized many times. They have now fixed my problems plus many more. Thank you so much!

Lilys Crown
Denemarken
9 dagen gebruiken de app
OneCommerce.io heeft geantwoord 10 februari 2022

Hi Bashir,

Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your review.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency