Transcy: AI Language Translate

Transcy: AI Language Translate

Recensies (5.883)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 19 januari 2022

more than 3 months trying the app. I tried everything. I set up languages manually. more than 2 days working on it. And suddenly one day the app changed everything, and the website has been plenty of errors. Until today, I can't find a solution. The app is not intuitive. and is not responsive. The techs and support try really hard, but the app is really bad. I don't understand how the app have 5 stars. The app is one of the worst apps that I've ever tried. The app should be taken down of the shopify store.

Kickies
Verenigde Staten
5 maanden gebruiken de app
OneCommerce.io heeft geantwoord 19 januari 2022

Hi Guido,

This is Peter from Transcy - Translate Language and Convert Currency Customer Support Team and we are deeply sorry for any inconvenience causing to your store.

As you said that one day the app changed and everything what you have edited has gone, as usual although our app has released some updated versions recently, your setting in app will not be affected at all, it still keeps as it should be unless you change your theme. In case you did not change theme, we need to investigate further to find the root cause.

From this disadvantage, our Dev team is building a system to track what customer has changed in our app, in case your setting is lost in accident, we will have a backup file for you, so I highly appreciate your empathy in this situation.

As I have seen that my colleague has tried to help you with lots of customization, please let them know if you need further support

Looking forward to hearing from you soon.

Regards,
Peter
Transcy - Translate Language and Convert Currency

9 september 2022

Great service. Thank you for all your help. I would love to use your app in the future. Just why I can not select products based on collection. Please improve

DUNALI FR
China
6 dagen gebruiken de app
12 januari 2023

Tuve un problema ya que no aparecían los idiomas en el Switcher, gracias a Lewis enseguida me ayudo para corregirlo y que apareciesen, atención muy rápida, amable y la aplicación bastante intuitiva y estética. Recomendada

regalosparejasamor
Spanje
6 dagen gebruiken de app
OneCommerce.io heeft geantwoord 13 januari 2023

Hi Amador,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

26 augustus 2023

Very user friendly app and great tech support who answered all my questions and solved some problems, I recommend them.

Home Consolation
Verenigd Koninkrijk
6 dagen gebruiken de app
OneCommerce.io heeft geantwoord 1 september 2023

Hi Artjoms,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

24 augustus 2022

Great app and fantastic support. Love the fact that we can setup custom currency rate. Much recommanded

SmackFun
Canada
6 dagen gebruiken de app
8 oktober 2021

I used the app for automatic currency switching and it's working great. This next part is just to fill in the last characters

Twsify
Denemarken
5 dagen gebruiken de app
OneCommerce.io heeft geantwoord 11 oktober 2021

Hi Philip,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

10 juni 2021

I enjoy the Transcy app because gets the job done! As A new business owner I was able to add this app for free and enjoy some of its features.

Bouji Beauty Boutique
Verenigde Staten
5 maanden gebruiken de app
OneCommerce.io heeft geantwoord 11 juni 2021

Hi Maya,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

19 november 2021

Everything is great! The tech team helps me a lot kindly! All my pages are translated well and accurately.

ShinraiBuy
Hongkong SAR van China
5 dagen gebruiken de app
OneCommerce.io heeft geantwoord 22 november 2021

Hi 王俊懿,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

1 februari 2022

really good appliction with great services the services help with any problem with quick respons i really love it

Just4Me
Israël
5 dagen gebruiken de app
OneCommerce.io heeft geantwoord 4 februari 2022

Hi Yovel,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

5 december 2022

Me encanto el servicio y la atención al cliente de Vani, me ayudo muchísimo con todo, le agradezco demasiado.

Bravca Souvenir
Costa Rica
5 dagen gebruiken de app
OneCommerce.io heeft geantwoord 6 december 2022

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce