Recensies (5.701)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
8 juni 2022

Great app and even greater support! Having moved from Magento, this is a perfect app to compliment the new Shopify Markets integration.

medisaveeu
Duitsland
Ongeveer 7 uur gebruiken de app
OneCommerce.io heeft geantwoord 9 juni 2022

Hi Graham,

This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy - Translate Language and Convert Currency

16 augustus 2021

Awesome app with even better customer service! Andy was very helpful thanks a lot for your patience!

Shopmazingly
Nederland
Ongeveer 7 uur gebruiken de app
OneCommerce.io heeft geantwoord 17 augustus 2021

Hi there,

This is Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

1 september 2022

wonderful customer service, even if I am just using the $9.9 plan.
User interface is attractive and clean, relative easy to control, quite convenient! Recommend

Choco Next
Hongkong SAR van China
Ongeveer 6 uur gebruiken de app
Bewerkt 5 juli 2022

UPDATE OF MY REVIEW *** The app is doing a great job. It is super easy to work with. My main reason for choosing Transcy are the unlimited words & pageviews! I had some technical issues in the beginnig, that sometimes seem to be bug-related – so I nearly switched to Weglot instead. But the support is outstanding and fast-replying, all problems were solved to my full satisfaction! This is one fact that Weglot can learn from Transcy, as their support is not very helpful and friendly. UPDATE: As Transy won't translate all notifications, this app is useless to me. Selling internationally while sending notifications in my default language German doesn't help. Now I'm changing to Langify …

Breuers Weltkarten
Duitsland
8 dagen gebruiken de app
OneCommerce.io heeft geantwoord 5 juli 2022

Hi Rebecca,

Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy - Translate Language and Convert Currency

9 januari 2022

great app that is really easy and simple to use. amazing customer support that helps you even with the free plan!

Sphyre Jewellery
Nederland
Ongeveer 6 uur gebruiken de app
OneCommerce.io heeft geantwoord 10 januari 2022

Hi Angelo,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

28 april 2022

A very good app.. recommend it. It is useful and the support is very great and they reply to me immidiatly.

Koko Vozík
Canada
Ongeveer 6 uur gebruiken de app
OneCommerce.io heeft geantwoord 5 mei 2022

Hi Marouane,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

22 februari 2022

Very quick response to help me solve the problem. The APP helps a lot for international businesses. Good customer service!

SHEGLAM
Singapore
Ongeveer 6 uur gebruiken de app
OneCommerce.io heeft geantwoord 23 februari 2022

Hi Miao,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

14 januari 2022

Amber was absolutely great and helped us with set up! Amazing help and we were up and running in just a few minutes!

Cross Sportswear Intl
Zweden
Ongeveer 6 uur gebruiken de app
OneCommerce.io heeft geantwoord 17 januari 2022

Hi Camilla,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

4 november 2022

everything amazing, amazing app, jaxber is really nice and help me with so much things on the website

dionystattoos
Frankrijk
Ongeveer 6 uur gebruiken de app
OneCommerce.io heeft geantwoord 8 november 2022

Hi Mathieu,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

12 augustus 2022

J'ai beaucoup apprécié la disponibilité directe des membres de l'équipe. Leur savoir faire et leur gentillesse. Une application à recommander!!! :D 10/10

calli-skin
België
Ongeveer 6 uur gebruiken de app