Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
1 februari 2022

Great customer service, they've fixed all the issues that app had with my live theme and now it's working! Need some time to test it, but so far very satisfied with the app.

Curaloe Europe
Nederland
Ongeveer 2 uur gebruiken de app
OneCommerce.io heeft geantwoord 4 februari 2022

Hi Norbert,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

27 april 2022

She gave me Chinese. And very patient. I think it's a good exchange. I decided to give five stars. nice

Jomotech
China
Ongeveer 2 uur gebruiken de app
OneCommerce.io heeft geantwoord 4 mei 2022

Hi there,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

31 januari 2022

Great support! They helped me get set up quickly and easily. Very impressed. Keep up the good work!

EV Cables UK
Verenigd Koninkrijk
Ongeveer 2 uur gebruiken de app
OneCommerce.io heeft geantwoord 1 februari 2022

Hi Graham,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

18 september 2022

This is a great app! I can't say anything but good things about it, it's simple to use and very effective. It allows you to change multiple things on your store as well as convert the currency. I highly recommend using this if you need a great translation app.

Smart Houm
Canada
Ongeveer 2 uur gebruiken de app
OneCommerce.io heeft geantwoord 22 september 2022

Hi Orlando,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

19 januari 2023

Customer service listened to our problem very patiently and guided us through it thoroughly. That's part of the quality of the app.

AF HOUSE
Verenigde Staten
Ongeveer 2 uur gebruiken de app
OneCommerce.io heeft geantwoord 19 januari 2023

Hi Akiko,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

16 maart 2022

Language Translate & Currency: good app, great customer service. Highly recommend for small businesses

Yinyang Masters
Verenigde Staten
Ongeveer 2 uur gebruiken de app
OneCommerce.io heeft geantwoord 17 maart 2022

Hi Jennie,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

18 augustus 2022

On behalf of KAYA ATELIER EST for Trading, I would like to express my appreciation and thanks to Scarlet for her high professionality from the beginning until we succeeded. She was very respectful from the beginning to the customer and his work. she helped me in every step (step by step), she provided all the information I could ever need to succeed. Truly, She wanted me to succeed. I really appreciate the hard work done, and I know that it is essential for any business to have a strong and professional partner like YOU.

KAYA Atelier
Saoedi-Arabië
Ongeveer 2 uur gebruiken de app
Bewerkt 7 april 2023

Great app! There are numerous options and the support responds quickly and reliably. You have the option of going through all the settings live right from the start with the help of a member of the support team. Even if you're as dumb as I am, the staff take the time to answer any questions so that by the end, you're familiar with all the app's capabilities.
Shoutout to Vani!

Astral Home Care
Duitsland
Ongeveer 2 uur gebruiken de app
OneCommerce.io heeft geantwoord 10 april 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

24 augustus 2021

it is really nice app and even customer services is awesome. help me to setting this app and let me know better how to use it.
thanks so much.

Daffodil co.
Zuid-Korea
Ongeveer 2 uur gebruiken de app
OneCommerce.io heeft geantwoord 24 augustus 2021

Hi Juliana,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

17 januari 2022

Nice app! Very easy, clean and nice formate. Very fast and god support if it is needed. Does it job wel.

Alpe Eyewear
Zweden
Ongeveer 2 uur gebruiken de app
OneCommerce.io heeft geantwoord 18 januari 2022

Hi Erik,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency