Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
18 april 2022

J'ai installé l'application depuis peu de temps, le service a la clientèle est très bon! Ils ont réglé mes problèmes en quelques minutes. Très efficace.

M Coiffure Salon | Boutique
Canada
Bijna 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 18 april 2022

Hi Dany,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

6 januari 2022

操作起來很簡單的app,設計也很簡單,很適合我的店鋪。而且售後團隊也很親切,不管我在軟件設置上出現什麼樣的問題,團隊都會在第一時間幫我解決。這是我使用shopify到現在售後最好的app了。推薦大家使用。

SKINBUILDERS
Hongkong SAR van China
Bijna 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 6 januari 2022

Hi there,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

26 februari 2022

I chatted with Amber. She was very helpful and answered all my questions concerning the language translation & currency conversion for Trial And Error Clothing. I believe she had my interest at heart and found the best coverage.

Trial And Error 💋
Duitsland
Bijna 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 1 maart 2022

Hi Martin,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

25 maart 2022

It's an amazing app. The staff are very helpful. They will help you add the switcher to your home page and solve the issues it may appear.

Summa
Ierland
Bijna 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 28 maart 2022

Hi Tomas,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

28 februari 2022

I thank the entire Transcy team, they solved my problems quickly, the support service was excellent. I highly recommend them!

Menchaca Felt
Uruguay
Bijna 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 2 maart 2022

Hi Maria,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

6 april 2022

Very good customer service! help me to solve the problem in short time.
Highly recommended this app!

mlenhk.official
Hongkong SAR van China
Bijna 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 7 april 2022

Hi Chung,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

9 juli 2021

thank you Lisa for your help, I am not very good with technology but she was very helpful and patient

Danta's coffee
België
Bijna 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 12 juli 2021

Hi there,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Mirabel
Transcy - Translate Language and Convert Currency

11 mei 2022

I just installed this app to add multi-language capability to my website. It is easy to use and appears to do a good job at translating the content. I had a little problem implementing the switcher and using the online chat, Lisa was able to quickly resolve the problem.

Envistia Mall
Verenigde Staten
Bijna 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 12 mei 2022

Hi Ronald,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

23 augustus 2022

Jennifer was excellent with her savvy and prompt customer service. Love the Transcy app. It's really the only app I have had installed since opening my storefront. A+++ customer service.

OpticBridge
Verenigde Staten
Bijna 2 jaar gebruiken de app
Bewerkt 3 augustus 2021

I´ve been using Transcy working on the translation of my website, and I can confirm they have one of the best customer service ever. Having some doubts and some things coming up while I´m working on the translation of my website, has not been a problem as they have been so kind and really fast to help and resolve everything that has come up until now. You feel you have someone watching your back :). All good for me until now!

MAD EGO
Spanje
Bijna 2 jaar gebruiken de app
OneCommerce.io heeft geantwoord 20 juli 2021

Hi there,

I'm Galvin from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Galvin
Transcy - Translate Language and Convert Currency