Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
4 augustus 2022

I had a problem with the app translating on my website. I contacted Transcy and they solved my problem very quickly. Whenever I need their help, they never disappoint. Excellent customer service. Anna and Jennifer are the best!

luxecosmeticspr
Verenigde Staten
Meer dan een jaar gebruiken de app
24 februari 2022

The app works great! Also, great customer service. They help you set up the plug-in in a few minutes.

de Kookboekenwinkel
Nederland
Meer dan een jaar gebruiken de app
OneCommerce.io heeft geantwoord 25 februari 2022

Hi Sharvan,

Here's Marcus. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

10 december 2021

I used the app just to give our spanish speaking customers the option to review our site in their first language and it has worked out great!!

SPSI Inc.
Verenigde Staten
Meer dan een jaar gebruiken de app
OneCommerce.io heeft geantwoord 13 december 2021

Hi Steven,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

Bewerkt 7 oktober 2023

Ik ben geholpen door Harry, hij reageerde binnen enkele seconden en heeft mij goed en snel geholpen! ben super tevreden en raad iedereen deze app aan!

Oryza Rosa
Nederland
Meer dan een jaar gebruiken de app
17 september 2021

Lisa and the dev team helped us out tremendously. The response time was very fast and kept us updated with their progress.

GLOWTEN.com Signs Store Ltd.
Canada
Meer dan een jaar gebruiken de app
OneCommerce.io heeft geantwoord 20 september 2021

Hi there,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Bewerkt 16 juni 2021

So far so good and the stuff (Liza & Tony) is helping me a lot! Thanks :) Now I am using the free version but soon we'll see, thanks again

Venere Global
Italië
Meer dan een jaar gebruiken de app
OneCommerce.io heeft geantwoord 16 juni 2021

Hi Zehra,

This is Xavia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xavia
Transcy - Translate Language and Convert Currency

10 februari 2022

Super amazing support... LOVE IT... they even made amazing changes to the setup...im super happy with how they programed the design and look.

Le Pirol
Denemarken
Meer dan een jaar gebruiken de app
OneCommerce.io heeft geantwoord 11 februari 2022

Hi Morten,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

6 augustus 2022

Great support and the app looking amazing!
I asked the team to help me with implementing it in my theme and they did it in no time

WIGELZ
Israël
Meer dan een jaar gebruiken de app
8 februari 2022

Works great, Good editing options also have good and responsive customer support. It is great if you need a fast way to add an translation app.

thevaulte
Verenigde Staten
Meer dan een jaar gebruiken de app
OneCommerce.io heeft geantwoord 9 februari 2022

Hi Wesley,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

Bewerkt 9 maart 2024

Hade problem med att vissa översättningar inte slog igenom men fick snabb och bra support av "Polaris" via chatten. Jag är mycket nöjd!

Natural Winner AB
Zweden
Meer dan een jaar gebruiken de app