Transcy: AI Language Translate

Transcy: AI Language Translate

Değerlendirmeler (5.889)

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23 Nisan 2021

Great and fast support! Thanks again. I had two problems and they solved one immediately and gave the other one as a bug ticket to their IT department who will sort this out together with Shopify now.

STUUL
Almanya
Uygulamayı kullanma süresi:9 ay
OneCommerce.io yanıt 26 Nisan 2021

Hi Daniel,

This is Lauren from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

However, the bug as you mentioned in the relevant conversation is coming from Shopify and it's out of our control, you please contact Shopify for further support.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lauren
Transcy - Translate Language and Convert Currency

6 Kasım 2022

Application super pratique, sans doute la meilleure à ce jour malgré quelques petits défauts : variations produits, checkout, etc...

Vincenza
Estonya
Uygulamayı kullanma süresi:10 gün
OneCommerce.io yanıt 8 Kasım 2022

Hi Anastasiia,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

14 Şubat 2023

Left too early I had some questions to ask him

Smart Engine Shop
Fransa
Uygulamayı kullanma süresi:10 gün
OneCommerce.io yanıt 16 Şubat 2023

Hi Nassim,

This is David from Transcy

As you said that "Left too early I had some questions to ask him", we seem not to catch your point, please explain it more details for further support. We have seen that one of my colleague is supporting your case, please let them know if you need further support

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
David
Transcy by OneCommerce

18 Nisan 2022

very successful translation and very successful customer representatives. as a result of my search for 10 days, I recognized it. fortunately, I knew. thank you again for all the support of my store. Especially Jenifer I love what you do

okqur
Türkiye
Uygulamayı kullanma süresi:10 gün
OneCommerce.io yanıt 18 Nisan 2022

Hi Okan,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

24 Şubat 2022

I had difficulty setting up my second language. Couldn't of done it without the AMAZING help of Jennifer!:) Really amazing service! She took the time to help out as much as she could! Awesome service!!

Oxalis Jewelry
Kanada
Uygulamayı kullanma süresi:9 ay
OneCommerce.io yanıt 1 Mart 2022

Hi Romy,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

23 Ocak 2022

Quality support, thank you so much! App is amazing! We had some problems and they managed to fix it very quickly!

OfficialBukur
Almanya
Uygulamayı kullanma süresi:10 gün
OneCommerce.io yanıt 24 Ocak 2022

Hi there,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

26 Ekim 2022

good service, fast replying, and they helped me with my store too, best app for translate and currency

GrippyStallon
İtalya
Uygulamayı kullanma süresi:10 gün
OneCommerce.io yanıt 27 Ekim 2022

Hi Pasquale,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

9 Mart 2022

Excellent and patient customer support! Even i made something wrong, they are willing to rectify the problem for me. Highly recommended!

INS Hobby
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:10 gün
OneCommerce.io yanıt 11 Mart 2022

Hi Jimmy,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

20 Şubat 2022

Their service is very good, patiently set every necessary action, love this app, I will use it all the time

lovelikejesuslife
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:10 gün
OneCommerce.io yanıt 22 Şubat 2022

Hi ZHANGWU,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

8 Ekim 2022

Unglaublich guter Support! Hat sich sofort Zugriff verschafft und alle Fragen die noch offen waren erledigt.

liebwut
Avusturya
Uygulamayı kullanma süresi:10 gün
OneCommerce.io yanıt 10 Ekim 2022

Hi Miriam,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce