Değerlendirmeler (5.688)

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4,8
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  • Puanların %92 oranındaki bölümü, 5 yıldıza sahip
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2 Eylül 2022

Het soms wat moeilijk om de juiste instellingen te vinden. Maar de chat functie is super handig en je krijgt altijd meteen hulp.

Softdogsurf
Belçika
Uygulamayı kullanma süresi:1 yıldan fazla
9 Şubat 2022

The trial version impressed us, with over 8000 products we needed a good translator for specially formatted content, and editing the translation is easy. Now we only have to figure out how to achieve the automatic translation for all those products in more languages. For other problems, I got quick help, for which I thank Jennifer, Anna, and Andy.

MazimogiHot
Slovenya
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 10 Şubat 2022

Hi there,

Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

As you said that "Now we only have to figure out how to achieve the automatic translation for all those products in more languages", if your target language is advance language, you totally edit its translation on product or other related pages on your store, please kindly check it again.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

3 Eylül 2021 tarihinde düzenlendi

I am located in the US, but if I want the flag to appear, the British flag appears with the US lag and it cannot be changed. I do not like that, but customer service was very helpful. The currency info seems to work as desired.

CHOKKED.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 6 Eylül 2021

Hi Kawaski,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

For your concern as customize the flag, we much appreciate your feedback and we can assure you that our dev team will surely consider it in future releases.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

5 Haziran 2023

Superbe équipe très réactive, très gentilles et qui résout tous mes soucis. Par contre certaines traductions ont dû être retraduites plusieurs fois alors que ça avaient déjà été fait. Sinon dans l'ensemble je suis contente.

Orsoko
Belçika
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 7 Haziran 2023

Hi there,

Here's Kelly from Transcy. Thanks for your review and feedback about our app

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

26 Nisan 2022

The pros about this app are the options for the switcher which are more stylish than other similar apps from a visual perspective and the best of Transcy is definitely the fact that integrates and works perfectly with Shopify markets. I would like to specially thanks Lisa from support, she has been of great help and nothing was too much trouble. She was excellent!

Tōke Natura
İspanya
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 27 Nisan 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

19 Mart 2021

I used this app to be able to offer my yoga clothes in spanish and english. It did it, but only partially. It is also a little slow. Otherwise, a good app for simple translation.

Dragon Gate Yoga
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 23 Mart 2021

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Regarding to your concern "It did it, but only partially", this might happen because your available has been run out, if not please elaborate it, so we can help you further. As we has sent you a follow-up email, please let them if you need further support.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

4 Ocak 2022

This app seems like an easy and solid choice to have multiple translations for websites. At first I had some issues for setting it up but the customer service is super fast and efficient. Chouxie guided me through everything via Help chat and I just had to sit and wait while everything was done for me.

VALOTUS Design
Finlandiya
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 4 Ocak 2022

Hi Inka,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

22 Temmuz 2022

I use the app and it works fine, if there are some issues than the team is always very fast to respond and resolve

Baily & Bella
Belçika
Uygulamayı kullanma süresi:1 yıldan fazla
25 Şubat 2021

I like this app very much, Raymond helps me to fix a problem on my page very fast. I hope the app keep improving

Oro Bailen
Finlandiya
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 25 Şubat 2021

Hi there,

Here's Piper from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

30 Ekim 2022

I use this help to help me add a second language to my website. Customer support is always able to help you. I don't like that it does automatically the 3rd party apps and you're not able to edit them. Other than that, I am satisfied with the experience so far.

Femperial Official
Bulgaristan
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 31 Ekim 2022

Hi there,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. For your feedback about the translation quality by third party app, we will seriously note your point and try to find the better way to improve the translation quality

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce