Değerlendirmeler (5.693)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %92 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 1 yıldıza sahip
22 Haziran 2022

Works Perfectly and the support was amazing and I can highly recommend this app. I was guided through the setup process perfectly. Thank you very much.

Timeisyours
İsviçre
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 27 Haziran 2022

Hi Roger,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

23 Nisan 2024 tarihinde düzenlendi

The app works very well and Eleanor has been very helpful in resolving any issues I have.

I would definitely recommend Transcy

Fashionizer Spa
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
13 Kasım 2021

This is by far the best translation app on Shopify. I have tried them all, and Transcy's ability to let one manually edit translations is powerfully unique and simple to use. If I could leave a separate review for the customer service behind this team, I would. The ability to chat on demand with team members immediately is incredibly helpful. They have honestly exceeded my expectations, helping me with every single issue that I had, patiently and quickly, at no extra cost! I would like to especially commend Jennifer from the FireApps team, who has been incredibly supportive, patient, kind and helpful! Thank you Jennifer! Look forward to working with you all as my business grows!

BrahmanLube
Kanada
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 16 Kasım 2021

Hi Abdelrahman,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

23 Temmuz 2022

The agent I had help me Amber was really helpful, within minutes she had me up and running and had the menu appear where it should and translating how I needed. So far this service has been amazing! El agente que me ayudó a Amber fue realmente útil, en cuestión de minutos me puso en marcha y el menú apareció donde debía y se tradujo como yo necesitaba. Hasta ahora este servicio ha sido increíble.

Noemi Boutique
Meksika
Uygulamayı kullanma süresi:1 yıldan fazla
6 Temmuz 2021

this app is really good and useless. the attention is really good. the patience ever better. thank you so much for your time

Lumina Skin Center
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 7 Temmuz 2021

Hi Cecilia,

I'm Enda from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Enda
Transcy - Translate Language and Convert Currency

4 Ağustos 2022

This app is amazing. And the customer support is great! John helped me a lot during set up. Thanks!!!!

CA.GOOLOO
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:1 yıldan fazla
8 Haziran 2022

I used this app and had some problems with the currency switcher. I contacted the team on the live chat. They were super helpful, they fixed it the way I wanted. I recommend this app 100%.

cossetmaternity
Birleşik Arap Emirlikleri
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 9 Haziran 2022

Hi Sally,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

4 Ağustos 2022

I had a problem with the app translating on my website. I contacted Transcy and they solved my problem very quickly. Whenever I need their help, they never disappoint. Excellent customer service. Anna and Jennifer are the best!

luxecosmeticspr
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
24 Şubat 2022

The app works great! Also, great customer service. They help you set up the plug-in in a few minutes.

de Kookboekenwinkel
Hollanda
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 25 Şubat 2022

Hi Sharvan,

Here's Marcus. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

10 Aralık 2021

I used the app just to give our spanish speaking customers the option to review our site in their first language and it has worked out great!!

SPSI Inc.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
OneCommerce.io yanıt 13 Aralık 2021

Hi Steven,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency